ROOMS TO GO

My child is gone, the decorators are here, and the wall painting is done. THE DELIVERY TRUCK GOES TO PICKUP THE FURNITURE AND GUESS WHAT, THERE IS NO %&@!$%& FURNITURE AND THE INT...

Bought two large leather reclining sofas and a reclining chair from them. Sofa ripped open at the seam withing 4 months of use. They won't fix it and could care less. Poor quali...

I ordered a tempurpedic mattress, bunkie board, and mattress protector to be delivered to my home. I was told they would arrive from 1-5 on a friday. At 4PM I received a call ask...

We purchase furniture off the floor from the University store in Charlotte, NC after being told by the salesperson (Connie) that it had a one year warranty on it which I insisted u...

I LOVE THE COMPANY NO COMPLAINTS HERE...I LOVE THE DECOR OF THE PLACE AND THE FRIENDLY SHOWROOM STAFF AND THE GREAT CUSTOMER SERVICE I THINK SOME PEOPLE ARE JUST TOO PICKY THEY ARE...

I ordered a table and chairs the week before Thanksgiving. They delivered the incorrect chairs. I called the store but I was instructed to call the 800 number. After three deliv...

I recently purchased one lamp from the Phillips Hwy Rooms to Go store. I received a call when it arrived; however, I was told I could only pick it up between 9-4, hours that were ...

Bought a bed for my daughter and had delivered to home. The store demo did not look at all the same!!!!!!!!!!!!!! After delivered they set up, ALL board on bed had holes in bed, an...

Hace 4 mese compre dos love seats, a los 3 meses se le desprendio un brazo a uno con solo apoyarme en el, aparentemente el daño no fue tan grande, llame y vino un tecnico que le a...

I purchased bedroom furniture in July 2011. By November the chest of drawers developed a two inch wide split that obviously formed around a knot hole. After waiting two months fo...

I purchased two bedroom suits from rooms to go, purchased a warranty and within the first month both beds were broken they came to repair but only patched it up. Within 3-6mths th...

Purchased a new kitchen table and chairs in November for our new house. We moved in the first part of December. Rooms To Go delivered the furniture with cracks and scratches all ...

My leather sectional less than 2 years old is cracking. I called customer support and they said I should use the leather cleaner I had to buy with the sofa. I use this quite ofte...

On 11/27/2011 I purchased $5000.00 of furniture from Rooms To Go, sofa with electric recliners, two chairs with electric recliners, cocktail table, end table, lamp, console table a...

I recieved My furniture from Rooms togo this eve and I really feel Ripped off. They did not deliver the sofa which the salesman said came with the set I purchased and i Told the de...

Rooms to go did less than a honorable sales transactions,my aunt paid a whiole year for a two peice leather counch and chair,by the way she is elderly,she has for over 6 months tr...

Rooms To Go made a delivery and damaged my brand new carpeting - only days old. The delivery man denied they did it and said he would be responsible for damages if it was caused b...

Customer service is terrible I had to wait on the phone for 1 hour until someone finally answered just to find out they could not take a payment . Nelson said he would transfer me ...

Tried to pay by phone,and on the myaccount. still didn't get it paid. mail is to slow.may sit on someones desk and charge me a late fee again. even if the payment was mailed ea...

I just had a lousy experience with Rooms To Go. Their "Customer No-Service" said I am stuck with a 6 month old sectional where the cushions don't provide any support. What the heck...

Husband overseas for a year. We just bought a house and everything is n my name. We both have great credit however mine is ocerloaded right now. I have spoken with him and he says ...

I purchased a living and dining room set in November 2011 and since technicians have come out twice to repair this defective furniture from the Frisco, Texas store. For the dinette...

We bought a dinning room table 4 months ago. All my wife has talked about for 4 months is wanting 2 more side chairs. Bought them at the store and was told I could pick them up fro...

I went to rooms to go in midland and one of the employes by the name Cesar was stearing at my wifes behind and when I confronted him he stated insulting me. I am not sure why thes...

We ordered a leather sofa as a Christmas present 10 days ago and requested delivery before 3pm today. They never called us to say they could not make the delivery by 3;00 and when ...

In year 2008 Our Family purchased a Simmons Beauty Rest Mattress & Box Spring. Rooms to Go Salesman in Pompano beach Florida sold us the Bedding set at cost of over $1000.00. Sales...

I purchased a Kids bedroom suit and a sectional sofa in 10/2011. The bedroom furniture is the Disney Hannah Montanna set,it included a canopy bed, fabric for the canopy, dresser an...

My 'all day' deliveray window ended up being on their time and their time only. I told them I need a call prior to deliveray on 3 different occasions. Wasn't called until the drive...

Terrible, have had more than 5 separate deliverers trying to replace damaged furniture from the first delivery. Either the replacement furniture was worse or the wrong items were ...

I purchased a bedroom suite in July 2011. By November the top of the chest of drawers developed a two inch wide split that runs half way across the top. Customer service stated ...