1.6
  • Sales representative7 votes
  • Showroom5 votes
  • Good price4 votes
  • Poor quality product25 votes
  • Unprofessional customer service22 votes
  • Business ethics20 votes
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  • 2 days ago
  • Furniture and Decor
  • Houston, Texas
  • Leather Sectional
  • 54
  • REVIEW RATING 4/5

I purchased a leather sectional from Rooms To Go. I had planned to get a fabric covering, but my sales woman convinced me to get the leather saying it would last for much longer. Many, many years. It wouldn't stain like fabric can. I mentioned I had a leather rocking chair purchased when my son was born 15 years earlier and it still looks like new. She said that's what she ment about leather... Read more

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  • Mar 27
  • Furniture and Decor
  • Panama City, Florida
  • 22
  • REVIEW RATING 4/5

I bought a bed $4000 adjustable bed they sent the wrong mattress 3 times to begin with then the bed broke twice within the 1st month it took months for them to replace it the last times I went in and blew up they gave me a credit in store I like a *** bought something else a round leather chair. Didnt realize till a year After fighting with them that the chair in the store had several casters... Read more

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  • Mar 26
  • Furniture and Decor
  • Houston, Texas
  • Recliner Chair
  • 45
  • REVIEW RATING 3/5

We wasted over two hours driving to a RTG store ( the distribution center in Houston) to buy a recliner we saw on their web site. The salesman showed us the chair and we agreed to but it. Then he insisted we give him two phone numbers, and we refused. He began whining that it would be needed incase there were delivery problems. We told him we were going to pick it up ourselves as we brought a... Read more

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  • Mar 24
  • Furniture and Decor
  • Clermont, Florida
  • Couch Set
  • 97
  • REVIEW RATING 4/5

I bought a couch set with chairs from the company. The delivery was on time and the two guys delivering my furniture ran from the truck to my house with my items. They threw the items in the house and then put some of them together as fast as they could. They ran around my house like mad men and then pushed a delivery ticket in my chest for me to sign. I signed the ticket and they peeled out of... Read more

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  • Mar 23
  • Furniture and Decor
  • Camden, South Carolina
  • Rug
  • 59
  • REVIEW RATING 4/5

We purchased a 7x10 rug @ RTG about four weeks ago. It was delivered last week. This was NOT a cheap rug; I think the price was around $300. When the rug got here, and was rolled out, I noticed the edges were not straight. Granted, they're close, but you'd think when you pay that much for a rug, the edges would be straight as an arrow. In all honesty, it looked like a handicapped chimpanzee... Read more

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Furniture is cheaply made, the warranty covers nothing they stated. NEVER BUY FROM ROOMS TO GO!!!!! Add comment

Rooms to Go sucks all the way! I waited all day for a NO SHOW delivery. Never again!!! Add comment

  • Mar 18
  • Furniture and Decor
  • Homestead, Florida
  • Electric Dual Reclining Sofa
  • 79
  • REVIEW RATING 5/5

Got a microfiber dual electric recliner sofa and a love seat from you on March 9, 2013. As of this time since the cushions are all out of shape, flat, and you can feel the springs in them. Also the stains in this 2 pieces of furniture won't come off. I was never given the special cleaner that I was supposed to be given at the time of purchase at your store per your ForceField Exclusive Fabric... Read more

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  • Mar 18
  • Furniture and Decor
  • Justin, Texas
  • Living Room Set
  • 84
  • REVIEW RATING 5/5

I purchased a faux leather sofa, love seat, chair and ottoman from Rooms to Go in the Keller/Fort Worth area in November 29, 2013. At that time, I purchased the leather guarantee/warranty on all pieces. After delivery I received a call from Rooms to Go and purchased an extended service agreement for furniture & upholstery. Under the 1yr warranty, I had the sofa repaired twice as the base... Read more

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  • Mar 17
  • Furniture and Decor
  • Clermont, Florida
  • Dining Room Set
  • 52
  • REVIEW RATING 3/5

We purchase a dinning room set paid in full on November 29, 2014 delivered on February 24, 2015 broken company could have cared less return back on March 2, 2015 they picked it up held our money hostage for 15 day after 6 calls and 4 store visits money was finally refunded back to our credit card account but they decided to keep $128.27 for the trouble I will never enter there store again they... Read more

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