1.6
  • Sales Representative4 votes
  • Showroom3 votes
  • Good Price2 votes
  • Unprofessional customer service20 votes
  • Poor quality product19 votes
  • Business ethics18 votes
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They are the worst!!! You would think after buying all your home furnishings from there they would have a little more customer support!! NEVER BUY FROM HERE. WITH THE MARK UP ON FURNITURE IM SURE THERE ARE BETTER COMPANIES OUT THERE THAT WILL TREAT YOU BETTER. Add comment

Bought the Cindy Crawford chair and a half several months ago. Absolutely the most uncomfortable piece of furniture! So very disappointed and what a total waste of money. Add comment

  • 2 days ago
  • Furniture and Decor
  • Land O Lakes, Florida
  • Tv Console
  • 1
  • 1
  • 23
  • REVIEW RATING 4/5

My TV console which was purchased 1 year ago. The problem is white staines started coming up The repairman came and cleaned them with a solution wich turned out so bad There are scratches and spots where he cleaned wich did not come off. It looks really bad. A second repairman came and he noticed all right away but he could not fix as had to remove my TV I live alone and do not have someone to... Read more

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  • Feb 23
  • Furniture and Decor
  • Conyers, Georgia
  • Wall Unit
  • 9
  • REVIEW RATING 5/5
Rooms To Go - Review about Wall Unit from Conyers, Georgia
1 of 2

Bought a wall unit from rooms to go. It was delivered but the hardware was missing. So I have all the pieces are laying on my living room floor. Customer service is no help! Each time I talked them I'm told something different. Wondering how much longer it's going to be on my floor! Read more

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  • Feb 21
  • Furniture and Decor
  • Mobile, Alabama
  • Bed
  • 47
  • REVIEW RATING 4/5

They would not work around my work schedule to deliver a bed and mattress. So i rescheduled and then decided i wanted my money back instead of waiting another week. They told me they could mail me a check for 80% and give me 20%store credit. I was being forced into spending my money there. I was really hot. FORCED to spend money that I worked for and was mine. DON'T EVER BUY FROM THEM!! HORRIBLE... Read more

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  • Feb 21
  • Furniture and Decor
  • Northborough, Massachusetts
  • Rocker Recliner
  • 57
  • REVIEW RATING 4/5

Rooms to go extra warranty that covers for 3 years is real waste of your money. I bought 3 seater and rocker recliners and I see the leather cracking up every where...when I called they said as I moved to different address within 3 years the warranty voids...which is real BS. I can accept if something else is damaged due to the move but this is the product fault itself...still they say we cannot... Read more

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  • Feb 20
  • Furniture and Decor
  • Asheville, North Carolina
  • Hide A Bed Couch
  • 1
  • 1
  • 204
  • REVIEW RATING 5/5

Feb 17th, 2015 Here's one for the books. We bought a hide-a-bed couch from Rooms to Go here in Asheville and had it delivered on Tuesday and for reasons left to the imagination, it had no mattress. I called the help line and was told the sales person would call and was also told the same thing when the headquarters called to see if everything went well. Then I was told that the mattress doesn't... Read more

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Purchased Cindy Crawford China cabinet from rooms to go. Server not finished on inside. Service at Rooms to go gave incomplete and incorrect information and would not stand behind product. Still pending. Add comment

  • Feb 18
  • Furniture and Decor
  • Shavano Park, Texas
  • Couch
  • 60
  • REVIEW RATING 4/5

We ordered a couch that we originally had to wait a month and a half for, which we agreed to. Today, 8 days before delivery they called to tell us that we won't be receiving it until April 2, another month and a half away. They won't give us a discount or a substitute couch to sit on until we get the one we bought. This whole experience has been completely ridiculous. This problem has happened... Read more

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  • Feb 18
  • Furniture and Decor
  • Northport, Alabama
  • Sofa
  • 52
  • REVIEW RATING 4/5

We purchased furniture last April from Rooms To Go, along with an extended warranty that included stains. Within 2 months, my son had spilled something on the sofa. I used their glorious cleaner, which left a big ring on my sofa where I applied in. They claimed that the stain was a substance not included in their warranty, though they couldn't tell me what the stain was from, just that it wasn't... Read more

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