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My husband and I just recently moved into a home. We were purchasing a breakfast table online for our new home. First attempt, stated we need to make sure our delivery address matched the address on the account. Since it was late at night, we decided we would do...
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#1089668
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I bought a grey sectional and swivel chair in 2015 with the warranty and fabric protection plan. Totalling almost 2700.00. Fast forward 8 months. Threw a party. A few stains got on them. I called rtg customer service to have them come out and clean them. When the...
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1.7
#1087145
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Purchased 4 of their Watercolor dining chairs to go with their dining table. Also purchased their fabric protection and warranty. Noticed one of the chair backs was discolored near seat. Called to have "stain" removed. Company rep looked at it and said the...
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TellUsRTG
TellUsRTG

This is not the experience we expect our customers to receive, and we'd love to get more info. Care to email us your order info and feedback on your recent visit to TellUs@Roo...

1.3
I didn't like
  • Do not stand behind their product
#1085752
Reply to reviews
Rooms To Go - Mala experiencia
Rooms To Go - Mala experiencia
1/2

Rooms To Go - Mala experiencia

Rooms To Go
#1088781
Se realiz servicio 2680882 y que peor lo notifique al mecnico y me dijo que el lo notificara los cual no lo hizo y llama y me dijeron que me notificara lo cual no han hecho
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Rooms To Go - Bad cushions

Rooms To Go
#1087404
2.3
Last Sept I purchased Cindy Crawford beach side denim sofas the cushions with in a few months are flat very uncomfortable
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Rooms To Go - Bought sofa fake leather peeling

Rooms To Go
#1082425
Peeling fake sofa want to sue them how can I go by and sue them paid 3000 for all
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Rooms To Go - I am *** off

Rooms To Go
#1075894
I been paying every month on time and the only time i was late to pay your one time , your keep on calling me 10 to 20 time in 1 to 2 hour , this *** is not right , i will never buy anything from your again
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Today is August 7, 2017. I started this nightmare on or about July 20 ,2017 . First there is the amount they charge to deliver and if you order two room set it cost you double to deliver to the same address. I screwed up and spent over $7,300.00 and still have not...
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TellUsRTG
TellUsRTG

We'd be happy to help any way we can. Care to email us your order info and your feedback to TellUs@RoomsToGo.com?

TellUsRTG
TellUsRTG

We'd love to look into this for you. Care to email us your order info and your feedback to TellUs@RoomsToGo.com?

I didn't like
  • Customer service delivery
  • Customer service
  • Lack of communication
#1084609
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I paid cash for a livingroom sectional being that i have 4 kids they offered me a pertection plan to clean my furniture it seem good,so i decided to get it,i finally called for them to come out to clean it the first time they came they just took pictures and told me...
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TellUsRTG
TellUsRTG

This sounds super frustrating, and we'd love to help in any way we can. Can you please email us with your order # and your feedback to TellUs@RoomsToGo.com?

#1080894
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I bought a mattress from rooms to go when I purchased my home in Florida 2 months ago. The salesman told me it would be the best one for my lower back as I have an injury from yrs back. I tried the mattress for at least 20 minutes in the store, it seemed ok. I told him...
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TellUsRTG
TellUsRTG

We'd love to get the details on your recent experience. Can you please email us your order # to TellUs@RoomsToGo.com? -

Anonymous
Anonymous

Rooms to go is a joke,got a mattress 2 weeks ago they sent the wrong one,2 times, I had to get legal acRion yo get the right one I purchased.Please don't waste your time,buy e...

Product
#1080091
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So I'm a property manager and I have new owners and referred them to rooms to go and these owners spent $25000 to furnish their new home only to be let down again! From missing parts to damage items and schedule deliveries that either never arrived or arrived late and...
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TellUsRTG
TellUsRTG

We hate to hear you feel this way, and would love to get the details. Care to email us your order # and feedback to TellUs@RoomsToGo.com?

1.0
#1079830
Reply to reviews
Bought a power recliner for $1000 in Jan. By March the stitching was coming out. I complained, they said they no longer make that model. Find another one they said. I did, it was delivered missing pieces to make it work. Complained several times, it was just replaced...
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TellUsRTG
TellUsRTG

We definitely need to get the details on this. Care to email us your order info and feedback to TellUs@RoomsToGo.com?

2.3
Product
I liked
  • Delivery guys
I didn't like
  • Customer service giving you lip service
  • No refund policy
#1079515
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I ordered a floor lamp, which took 4 weeks to be delivered. Salesman said it was worth the delivery fee because they put it together for you. Well that was a lie. The delivery man refused, eventually after calling the store to complain, he assembled it. It leaned...
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I didn't like
  • Service received
#1079078
Reply to reviews
I've been a customer of Rooms To Go since 2012 having purchased a bedroom set and dining room set. In 2016 I took my daughter to rooms to go and she purchased a bedroom set with mattresses. All my purchases have been from the Glenwood Avenue location, Raleigh N.C. Best...
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I didn't like
  • Customer service from store
#1078600
Reply to reviews