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I bought a mattress from rooms to go when I purchased my home in Florida 2 months ago. The salesman told me it would be the best one for my lower back as I have an injury from yrs back. I tried the mattress for at least 20 minutes in the store, it seemed ok. I told him...
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#1080091
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So I'm a property manager and I have new owners and referred them to rooms to go and these owners spent $25000 to furnish their new home only to be let down again! From missing parts to damage items and schedule deliveries that either never arrived or arrived late and...
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1.0
#1079830
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Bought a power recliner for $1000 in Jan. By March the stitching was coming out. I complained, they said they no longer make that model. Find another one they said. I did, it was delivered missing pieces to make it work. Complained several times, it was just replaced...
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2.3
I liked
  • Delivery guys
I didn't like
  • Customer service giving you lip service
  • No refund policy
#1079515
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Rooms To Go - I am *** off

Rooms To Go
#1075894
I been paying every month on time and the only time i was late to pay your one time , your keep on calling me 10 to 20 time in 1 to 2 hour , this *** is not right , i will never buy anything from your again
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Rooms To Go - I will never go there AGAIN

Rooms To Go
#1072913
1.5
One items was broken and the legs of the table did not fit. I paid cash and at the store they were nice after the get you no one trys to help. I have 3 more rooms to furnish but will NOT go to Rooms to go
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Rooms To Go - Bonded material fell off recliners

Rooms To Go
#1072514
Got 2 expensive recliners and the bonded material fell off. I wouldn't buy anything at rooms to go. Oh buyeah the way they wouldn't do anything about it. Just bought 2 new recliners at Matter Brothers
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Rooms To Go - Cindy Crawford furniture

Rooms To Go
#1070601
4.0
Rooms To Go - Cindy Crawford furniture
Rooms To Go - Cindy Crawford furniture
Rooms To Go - Cindy Crawford furniture
Rooms To Go - Cindy Crawford furniture
1 of 4
Account 18330905 i brout a livingroom and almost a year color wear off they gave me another set then it peel and the reclener is croked never will buy cindy furture again
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I ordered a floor lamp, which took 4 weeks to be delivered. Salesman said it was worth the delivery fee because they put it together for you. Well that was a lie. The delivery man refused, eventually after calling the store to complain, he assembled it. It leaned...
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I didn't like
  • Service received
#1079078
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I've been a customer of Rooms To Go since 2012 having purchased a bedroom set and dining room set. In 2016 I took my daughter to rooms to go and she purchased a bedroom set with mattresses. All my purchases have been from the Glenwood Avenue location, Raleigh N.C. Best...
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I didn't like
  • Customer service from store
#1078600
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Resolved

Who would ever buy from a store with an all sales final, no exchanges, and no cancellation policy? Little did I know when I signed the purchase agreement, this same policy was in the fine print even though the salesperson told me if the set of lamps I purchased didn't...
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1.0
Product
#1078353
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Delivery communication was horrible, I will never buy from them again nor will ever recommend specially managing apartment communities, they had the worst attitude, they started opening the furniture on the street and ripped my mattress. I had an argument with them and...
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3.0
I liked
  • Quality
I didn't like
  • Service and delivery
#1075886
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The couch has normal wear from being sat on, but at the 14 month mark most seams are coming apart. Just shredding, and ripped in all the sewn parts and you can actually see the thread pulling when you sit on it. I weight 100 pounds a well made couch should be able to...
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1.0
#1075252
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Purchased the awesome Kingvale Power reclining sofa. Had this for two years. One year warranty. It is black and the black is coming off and now that section is brown. The piston that hold the arm up is shot. Lifted that arm maybe 10 times over the two years. Now for...
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3.7
Product
#1074922
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Horrific LIARS AT ROOMS TO GO
Horrific LIARS AT ROOMS TO GO
Horrific LIARS AT ROOMS TO GO
Horrific LIARS AT ROOMS TO GO
Horrific LIARS AT ROOMS TO GO
Horrific LIARS AT ROOMS TO GO
Horrific LIARS AT ROOMS TO GO
Horrific LIARS AT ROOMS TO GO
MY LEATHER SOFA'S ARE PEELING AND CRACKING AND CAUSE MY SON TO GET SICK AND ROOMS TO GO OFFERED ME A FULL CREDIT FOR RE SELECTION AND NOW A COUPLE DAYS LATER WAS GRANTED A SMALL AMOUNT OF CREDIT NOT EVEN ENOUGH FOR A LOVE SEAT.. ITS A MANUFACTOR DEFECT AND NEEDS TO BE...
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1.0
Product
#1074223
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