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Bad news for West Palm ... RTG has acquired Carl's Patio .... Hate to see Carl's go .... They sold out .. It was RTG or Costco .. RTG had better offer/ now now now now now shop shop shop shop go go go go go go go go go go go go go go go go go go go go go on on on on on...
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#1135481
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I worked at rooms to go corporate for 2 1/5 years. When I first started it was GREAT! Everyone was so nice and helpful. Shortly after I hated it. I started out in customer service, I️ eventually moved up to different positions. Let me just tell you all one thing, there...
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1.0
#1135365
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Rooms To Go - Shipping was a nightmare
i bought a bed online. easy peasy. know that when they say they will give you a four hour delivery window that that is a complete lie. it says they'll call the day before to tell you what their delivery time will be and when i got that call it said 7am-10pm. i had to...
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We are deeply disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be ha...

2.8
I liked
  • Cheap bed
I didn't like
  • Waiting ten and a half hours for delivery and bad customer srv
#1132926
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Rooms To Go - Bad recliner on sectional couch

Rooms To Go
#1127504
1.4
Details
I bought a leather sectional couch a little over a year ago. The motor went out on the recliner. I called customer service and basically to bad so sad. They couldn’t even recommend a repair company. I’m still paying on this couch $3000. Ouch!!!! So much for shopping at rooms to go in the future. I won’t recommend them to anyone ever!!
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Rooms To Go - Wrong set
Rooms To Go - Wrong set
1/2

Rooms To Go - Wrong set

Rooms To Go
#1108691
2.3
Details
Ordered gardenia set with a wood bed and rails also verified that the drawers were dove tailed but got nailed drawers and leather bed??
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Rooms To Go - No customer service

Rooms To Go
#1106937
Omg the outlet store in forest park it's awful No customer service , the store smells I was there on 9/25/2017 and returned to buy a set on 9/26/2017 but could not get any help. I would rather pay full price and be appreciated then get a discount here. Maybe they should be working on commission, unemployment
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Rooms To Go - Atencion al cliente pecimo

Rooms To Go
#1095512
2.8
Details
Nunca abiamos comprado antes y jamas volveremos a comprar nada mas ,son unos inresposables
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Reliability
Staff
Style and Design
Value for money
Warranty
Declined warranty on our furniture so salesman went and got her mananger to talk us into it. The MANAGER told us it covered ANYTHING that happened to it for 3 years. Eventually was talked into it. Two of my cushion covers have gotten holes along the seams. Called to...
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TellUsRTG
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We are deeply disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be ha...

1.5
#1132851
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Rooms To Go - Good experience so far,keeping an eye on things.
I’m surprised to see all this information on the leather furniture from RTG. Didn’t know there was so many problems & bad customer service. I read all this after I had already purchased the Erick Church all leather sofa & recliner with the 3 yr warranty on 10-26-17....
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TellUsRTG

While we certainly understand your hesitation in regards to the reviews that you have seen online, we can assure you that our offices are aware of these concerns and are tryin...

#1132306
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I have been waiting for a sofa for a month. Twice I have taken off of work due to a 9 a.m -1 p.m time frame just to end up with the wrong order Thank you
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TellUsRTG

Two different deliveries that were both incorrect? Sounds like we definitely need to look further into this for you! Please send us an email with your order info and the detai...

1.0
#1131858
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Rooms To Go - Worst customer service on EARTH!
Rooms To Go - Worst customer service on EARTH!
Rooms To Go - Worst customer service on EARTH!
Rooms To Go - Worst customer service on EARTH!
Rooms To Go - Worst customer service on EARTH!
Rooms To Go - Worst customer service on EARTH!
To be a first time home owners , we decided to purchase some couches from RTG less than 6 months I happened to be vacuuming and noticed thee leather on the love seat set was sagging, I then got concerned called a tech out, waited a month for one to even come out, come...
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TellUsRTG

We are deeply disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be ha...

1.0
I didn't like
  • No resolution offered
#1131642
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Purchased $3000 year ago. Cushions are out of shape, looks horrible , looks cheap
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TellUsRTG

W e c a u g h t y o u r o t h e r p o s t a n d r e q u e s t e d m o r e i n f o. Please email us your order info to TellUs@RoomsToGo.com and we'd be happy to help an...

1.3
Product
#1130918
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Customers please be aware that the room to go furniture products are not upto the standard. We purchase a leather sofa, love seat and chair. In 2.5 years they are getting discolored and flaky, and technically real leather should wear off so soon. It might be a poor...
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TellUsRTG

This is horrible to hear and certainly not the experience we expect any of our customers to have! We definitely need to more info on this! Can you please email us your order i...

Product
#1130267
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Went into katy area store purchased Church sofa and bluetooth rec liner 2700$ 0n oct18 made delivery oct24 brought wrong recliner called customer serv. told they would bring the correct chair the next week they came as scheduled but with wrong recliner again call...
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TellUsRTG
TellUsRTG

We are deeply disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be ha...

1.8
Brookshire, Texas
#1128451
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