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We bought a leather two piece sofa, a chair and foot rest in 2008 when I moved to GA. It sat in our unused lounge until now just getting used a couple of times a year but I always cleaned it with leather cleaner given with it. However, we changed around furniture after...
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3.0
#1098850
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Rooms To Go- Cindy Crawford Gianna Home Collection
I purchased a set of the Gianna Cindy Crawford Home Collection sofas in October 2015. On May 2017, I called customer service because the stitches from the right upper part of my sofa came off. Unfortunately, I was told that they cannot help me. They won't even sell me...
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1.0
#1097324
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Purchased over $5k worth of new furniture. Included in the purchase were two bunk beds, each with their matching dressers for my 4 children. The morning of Sat, Sept 2 we received the kids' room furniture but the delivery guys said they were just dropping off the...
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2.2
#1096945
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Same leather shedding from rooms to go

Rooms To Go
#1095869
1.1
Details
We paid 2500 for a dark brown sectional. A year after it started peeling with these paper-thin strips....not just a little but a lot! They would do nothing. If there is a class action, i want to be in on it. Let me know.
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Rooms To Go - Atencion al cliente pecimo

Rooms To Go
#1095512
2.8
Details
Nunca abiamos comprado antes y jamas volveremos a comprar nada mas ,son unos inresposables
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Rooms To Go - Mala experiencia
Rooms To Go - Mala experiencia
1/2

Rooms To Go - Mala experiencia

Rooms To Go
#1088781
Se realiz servicio 2680882 y que peor lo notifique al mecnico y me dijo que el lo notificara los cual no lo hizo y llama y me dijeron que me notificara lo cual no han hecho
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Rooms To Go - Bad cushions

Rooms To Go
#1087404
2.3
Details
Last Sept I purchased Cindy Crawford beach side denim sofas the cushions with in a few months are flat very uncomfortable
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Rooms To Go - Bonded leather is a joke
Rooms To Go - Bonded leather is a joke
Rooms To Go - Bonded leather is a joke
Rooms To Go - Bonded leather is a joke
After making my purchase a couple of years ago it a battle. Within the first year our couch started to peel. We in fact did purchase the insurance plan and hat it self was a joke. We had to spend an entire day going back and fourth. At one point I was told to go to a...
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2.4
Product
#1095452
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I brought this set almost a year ago, I have never set on this thing, this chair was just for looks, I put throw pillows on it and never move them to sit down, after this chair was in my home for some months I noticed the room had a mildew smell and I couldn't find...
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We'd be happy to help any way we can. Care to email us your order info and your feedback to TellUs@RoomsToGo.com?

1.0
Product
I didn't like
  • Delivery service
  • Just an overall bad place to buy furniture
#1095085
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I purchased a suite 13 months ago from the outlet store, the chair collapsed. I requested that someone should come and check it out and advise. I contacted the Better Business (BBB) and this is there response. Rooms to Go Response: Our office has had the opportunity to...
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We are disappointed to learn of the lack of service you've received thus far, and we'd be happy to help any way we can. Care to email us your order info and feedback to TellUs...

I didn't like
  • Unprofessional
  • Aweful
  • Product quality
#1094877
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We are going through a similar ordeal with RTG with our $3,000 Van Buren dark brown reclining sectional. Everywhere we regularly sit the color is rubbing off of the beading of the cushions. We had it replaced once and touched up (spray painted) by a RTG repairman once...
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TellUsRTG
TellUsRTG

We are disappointed to learn of the lack of service you've received thus far, and we'd be happy to help any way we can. Care to email us your order info and feedback to TellUs...

2.8
I liked
  • Sales people were friendly and courteous
  • Price
  • Comfortable
I didn't like
  • Will not refund money
  • Want me to pay for delivery of replacement
  • Fake chinese leather with sprayed on color
#1094382
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Hello. I purchased a powered sofa recliner on July 3, 2017.. I contacted rooms to go at least 10 times by phone and my email. I was given different time frames and different excuses like they would call me 3-5 days concerning this. I never got a call and after waiting...
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TellUsRTG
TellUsRTG

We are disappointed to learn of the lack of service you've received thus far, and we'd be happy to help any way we can. Care to email us your order info and feedback to TellUs...

3.8
Product
#1094161
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Below is the letter I wrote to the CEO. Dear Jeffrey Seaman: I am writing to tell you about the horrible experience we had with your company. My goal is to not simply complain in the hopes that something may come out of it for us, because quite frankly, you company has...
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TellUsRTG
TellUsRTG

This is awful to hear and I’m sorry that you have not received the service you deserve! This is certainly not what we ever expect our customers to go through and I would like ...

1.8
Product
I didn't like
  • Takes no responsibility for items they sell
  • Poor quality product
  • Quality of furniture and furniture was damaged
#1093916
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Was supposed to get my furniture from 3pm to 7pm well is almost 8pm and don't have my delivery. Call customer service and they told me they still have to make 2 deliveries before my delivery. Not only they cost me money because I work on strictly commission I don't...
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TellUsRTG
TellUsRTG

We are disappointed to learn of the lack of service you've received thus far, and we'd be happy to help any way we can. Care to email us your order info and feedback to TellUs...

#1090988
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