Rooms To Go
Reviews and Complaints
Cindy Crawford three piece sectional couch
Springs collapsed and buckling through center of couch. Framing caved in through center of couch.
Also pd for stain protector on the micro fiber and is not protected. Couch is falling apart literally. Rooms to go will not fix or swap out begging since we bought it.
I would never reccomend this couch to anyone. Paid over two thousand for it and in my opinion it is complete garbage.
Anyone else have this issue? I think there should be a recall on this product.
Sorry to say, overall appearance of the couch in the store is absolutely beautiful. If the quality wasn't garbage I would still love this couch.
Preferred solution: Let the company propose a solution
Rooms To Go - Furniture Quality Review from Baton Rouge, Louisiana
Work Conditions Review
I was told to have "defective mattress" ready for pick up and then required to have "box springs" or no credit!!!
Rooms To Go - Bedroom Suite Review
Was denied credit increase
I know this seems to be an old thread but last night I applied for a RTG credit card & was approved for $1000. While that's all fine and dandy that I got approved but I needed at least $3400 for the whole living room set that I wanted to purchase.
I called the number & spoke to customer service and they denied my credit increase with of course no explanation & said that I will be getting a letter in the mail.
I have an Ashley Furniture credit card of $3000 that I have never been late on & have already paid off so I don't understand why they would not approve me an increase when they should already know I pay my bill on time & ahead of time. I am so frustrated cause I really had my heart set on this on living room set but at least Ashley Furniture wants my business so I will be taking it there.
Preferred solution: Let the company propose a solution
Employees Treatment Review
Furniture Review
Review from Spring Hill, Florida
Leather blend couch peeling after 2.5 years
Peeling Furniture Review
Crack leather
Rooms To Go - Furniture Replacement Review
Review
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Verified ReviewerSofa falling apart
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Back broke right off within the first month of use. They won't replace the part or the couch. This furniture is junk.
Is it still under warranty?