Rooms To Go Reviews and Complaints
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Resolved: Rooms To Go in Midland, Texas - Broken Furniture and will not replace!
Update by user Dec 18, 2014
Finally spoke with the store manager and he made sure we received a replacement dresser and refunded our shipping costs. Very satisfied with results.
Original review posted by user Jun 12, 2014Bought a bedroom set for my child. When i opened the dresser box, dresser was smashed to pieces. It had obviously been dropped hard! Rooms to Go has given us the Royal run arround to return and replace. They are extremely incompetent and have lost our replacement for over 4 weeks. They even brought the replacement dresser to my front door at 11 pm to deliver, but due to incompetent drivers and *** poor communication with their store manager, they refused to leave the dresser and it got shipped back to Florida. They'll deliver all night, except there's no one arround to correct their screw-up at 11 pm. So they do as they please with no accountability. They have my money and I don't have a dresser. Buyer Beware!! Do not do business with this company, the Midland, Texas location in particular!
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Rooms To Go in Austin, Texas - THE FORCE FIELD SCAM
Rooms To Go in Gretna, Louisiana - Furniture damaged on delivery
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Rooms To Go in Keller, Texas - After two tries they still cant deliver a fully functional furniture
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