We have had damaged furniture for our son's bedroom set delivered 5 times. Each time one or more pieces was damaged.
They do not call 30 minutes in advance of delivery either. On one occasion they delivered the furniture to our 12 year old daughter, then claimed she looked 20. They allowed her to sign and accept the damaged furniture! Now that we have the cherry furniture, the smell is so overpowering no-one wants to go in the room.
We have opened the windows all day, every day...the smell is not dissipating, even after 2 months.
ROOMSTOGO IS THE WORST, WORST FURNITURE STORE IN THE WORLD. DO NOT SHOP THERE!!