Houston, Texas
Not resolved
1 comment

We purchased a "leather" sectional a few years ago. It turns out it is "bonded" leather, which promptly unbonds itself to the furniture. The "leather" started pealing within a year of purchase. This was not an abused or heavily used sectional either.

Rooms to go offered a store credit of 10% of the cost of the sectional. I will throw the sectional in the trash before I bring home anything else from Rooms To Go.

I wish I'd Googled RoomsToGo before buying - the reviews are correct, their stuff is absolute garbage.

Reason of review: Bad quality.

Monetary Loss: $2200.

Preferred solution: Full refund.

Rooms To Go Cons: Poor customer service.

  • peeling
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Sorry to hear about your experience. Would you be able to send us your order info along with images of the furniture to Tellus@Roomstogo.com?