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called store to see if a recliner was available for my sectional, first told me that i would have to come into the store and i asked to speak with a sales person .... none were available ,asked to be transfered to another store ,she finally transfered me .

they finally took my info and told me it was discontuned ,asked them to look and see if it was in on of their warehouses.they told me that they did not have time to do that ! we spant 5k on this sectional and now they won't help me !

i am done with rtg ! you got the last dollar that you will get from me !!!

Product or Service Mentioned: Rooms To Go Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jan 11.
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Anonymous
#1568506

I agree roomstogo alliance does suck!

TellUsRTG
#1419125

We are deeply disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be happy to help any way that we can!

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