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1.2

Omg this company has the worst customer service ever! They delivered a dresser i paid $600+ for to the incorrect address and refuse to deliver a replacement for their error! Now someone ends up with a free dresser that I'm stuck paying for!! DO NOT!!! I REPEAT, DO NOT SHOP HERE EVER IN LIFE!!!!!! Save yourself the headache! I am beyond furious with their poor customer service and inability to help! I only rated it 1 star because i couldn't post my review without doing so! However, they didn't deserve that much!

SN: I PREVIOUSLY ORDERED A BUNK BED FROM THEM AND IT WAS DELIVERED TO MY CORRECT ADDRESS. HOWEVER, THE SETUP WAS VERY POOR! THEY LEFT EXTRA SCREWS SITTING ON THE FLOOR IN MY 2 YEAR OLD TWINS BEDROOM WHICH IS AN EXTREME HAZARD! TURNS OUT THAT IT WASN'T EXTRA SCREWS, THEY WERE MISSING FROM THE BACK OF THE STAIRS OF THE BUNK-BED!!! MY DAUGHTERS COULD'VE FELL AND HURT THEMSELVES GOING UP THE STAIRS DUE TO THEIR LACK!!!

DO NOT SHOP HERE! DO NOT SHOP HERE! DO NOT SHOP HERE!!

I DONT SEE HOW THEY ARE STILL IN BUSINESS! IT IS DEFINITELY TIME TO SHUT THEM DOWN!!

Reason of review: Problem with delivery.

Monetary Loss: $600.

Preferred solution: Deliver product or service ordered.

Rooms To Go Cons: Poor customer service, Customer service representatives extreme rudeness.

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TellUsRTG

I would be just as disappointed as you are! Can you please email us your order info to TellUs@RoomsToGo.com? We would be more than happy to help in any way that we can.