Rooms To Go - Chocking hazzard

274 of 1518 Rooms To Go reviews

I bought a bedroom set for my 2year old 3 months ago.

I have received most of it but the trundle bed and head board came broken.they have try to fix it and exchange it 3 times now.

this is a obvious manufacture defect. and is creating a chocking hazard for my 2 year old. the head board has 2 sliding doors witch can not slide with out falling out of the track and small parts fall off the doors....

now all I want to do is return it....

but I keep getting the run around with the costumer service.

by the way after the purchase the store has nothing to do with you.you must call costumer service ......

This review is a subjective opinion of a user.
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More Review Details

Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Customer service

  • What I liked
      No items
  • What I disliked
    • Just an overall bad place to buy furniture

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
$2000
Product or service
Bedroom Set
Review category
Furniture and Decor
review #731279

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274 of 1518 Rooms To Go reviews
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Anonymous

Nov 24, 2015 #1068997

Is it also a choking hazard?

0 0 Reply
TellUsRTG

Nov 09, 2015 #1060686

Yikes! Would you be able to send us your order info and the above details to Tellus@Roomstogo.com?

0 0 Reply
Ronaldjane20

Mar 31 #1136939 West Palm Beach, Florida, United States

Yikes???? V really fix your problems and stop playing unaware like you told me as my bed collapse d underneieth me with 2 lumbar herniations and neck needing surgery also, your time is coming I'm in court against them already
If you want to start class action lawsuit call
Ronald j Jane jr
561 901 3775

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