Saint Petersburg, Florida
3 comments
Not resolved
1.3
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

I bought a bedroom set for my 2year old 3 months ago.

I have received most of it but the trundle bed and head board came broken.they have try to fix it and exchange it 3 times now.

this is a obvious manufacture defect. and is creating a chocking hazard for my 2 year old. the head board has 2 sliding doors witch can not slide with out falling out of the track and small parts fall off the doors....

now all I want to do is return it....

but I keep getting the run around with the costumer service.

by the way after the purchase the store has nothing to do with you.you must call costumer service ......

Reason of review: Damaged or defective.

Monetary Loss: $2000.

Preferred solution: Full refund.

I didn't like: Just an overall bad place to buy furniture.

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Anonymous
#1068997

Is it also a choking hazard?

TellUsRTG
#1060686

Yikes! Would you be able to send us your order info and the above details to Tellus@Roomstogo.com?

Ronaldjane20
to TellUsRTG West Palm Beach, Florida, United States #1136939

Yikes???? V really fix your problems and stop playing unaware like you told me as my bed collapse d underneieth me with 2 lumbar herniations and neck needing surgery also, your time is coming I'm in court against them already

If you want to start class action lawsuit call

Ronald j Jane jr

561 901 3775

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