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43 comments

Purchased the sleeper and chair that came highly

Recommend now I need slipcovers rooms to go said I have to purchase something in order to get the slipcover after complaining they finally told me the cost omg it was more than a brand new set never will I purvhase anything from this company and where is cindy crawford she she stand by her product and mske it more affordable to get the slipcovers. Not only th as t the mattress is che ap and the chair pillow does not cover the front of the chair. Can it someone give me advice

Location: San Jose, California

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Alice E.

I'm looking too...just go the runaround from a customer service rep in the Rooms to Go chat. He was very nasty and unprofessional!

If anyone is able to find the slipcovers, please post here. I'll do the same!

Akira Slg

Still looking for replace the slipcovers! If anyone has any advice please let me know!!

Guest
reply icon Replying to comment of Akira Slg

BP comfort sofa cover roll arm box. Going to try this one. .

Guest

Rooms to go I feel doesn’t stand by what they sell. I purchased a Cindy Crawford sofa ( Huge mistake) I think it s cheep *** Buyer beware is all I can say. I have cried over my purchase more than what I paid for it.

Lerin Tze

Well I guess I am not the only one. For two years I have been trying to get slipcovers for two sofas I bought for a bed h house.

Do any of the below sites still offer them???? I would be so happy.

Zeda Sne

So what happened? I was promised a off white slipcover for my Beachside Cindy Crawford Sofa last Christmas.

No one will help me at Rooms to Go. Very unprofessional and liars....

What should I do???? decor8@***.com 770 703 ****

Guest

I am in the same situation. Really sucks.

Guest

has anyone been able to find them recently? If not, has anyone found a different brand of slipcover that works with this set? Thank you!

Tenna H
reply icon Replying to comment of Guest-1935166

I spoke with a manager at RTG and convinced him to give me the name of the company that made the covers for them. RTG stopped selling them because they were too expensive.

The price for the loveseat cover in blue denim was $400 plus shipping. The price includes covers for the throw pillows. I received them very quickly and they are made better than the original ones. Below is the contact information.

You will need the a manufacturer and or model number located under the slipcover. This lady was very helpful..

Best of luck! Nicole Taylor CUSTOMER SERVICE http://i.imgur.com/1AvI4Fn.png 120 HM RICHARDS WAY GUNTOWN MS 38849 Ph: 662-365-**** Ext.2348 ntaylor@***.com

Orvill Umg
reply icon Replying to comment of Tenna H

The contact info is starred out. What is the name of co? Or contact info?

Riaan Tce
reply icon Replying to comment of Tenna H

Hi, Can you tell me where you got replacement slipcovers for Cindy Crawford Beachside? All Rooms to Go would tell me is they aren't making them, there's a problem with the manufacturer!!!!! Help Please.

Leina Bqk
reply icon Replying to comment of Riaan Tce

I just contacted the manufacturer HM Richards and was told they are no longer making the slip covers for this collection. I was told to try a seamstress for custom covers. 9/7/2021

Courtni Fli

I purchased this set 4 years ago and they had to add batting bc the cushions were so saggy... very disappointed and now aggravated bc I can replace the faded covers. Unhappy

Zaneta Rzc

Has anyone found the replacement slipcover recently? I need one for a sleeper sofa and a loveseat.

Guest
reply icon Replying to comment of Zaneta Rzc

No but am looking!!!

Virat Alu
reply icon Replying to comment of Zaneta Rzc

No but have been trying for over 6 months.

Guest

Had the same problem and the denim faded badly.

Guest

Same here. Rooms To Go told me the covers are not available. First cheated out of money for fabric protection they didn't do, and now can't find replacement covers.

Guest

Held forever for RoomsToGo Customer Service (1-80*-***-****). The replacement slipcovers can be found (and be sure to use this exact address including the forward slash after "beachside" is very important), https://www1.roomstogo.com/promo/beachside/ The couch replacement is $400, chair $250 (the furniture itself isn't that much more: couch $700, chair $600). Hope this helps.

Guest
reply icon Replying to comment of Guest-1810498

I’ve been looking for 6 months and can’t find them! The link here takes me to their sale page....

no slip covers there. Terrible that they don’t stand by this product

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