I bought a leather sectional group in 2013 and in 2014 the material was wearing off. I went through several emails and complaints and finally they replaced it 4 months later.
NOW Jan 2016 it is happening again.
Poor quality............ I will try to have it replaced again, wish me luck
Before this product we bought a couch and 2 recliners and the wood inside the arms of the recliner just busted once and I returned it and the replacement did the same thing so that's when we went for the Cindy Crawford Collection...
Reason of review: Bad quality.
Monetary Loss: $1500.
Preferred solution: Replace the part of the sectional that is defected at no cost!.
Rooms To Go Pros: Response to my complaints.
Rooms To Go Cons: Quality of the furniture.