Keystone Heights, Florida
Not resolved
1.8
Details
1 comment

I bought a leather sectional group in 2013 and in 2014 the material was wearing off. I went through several emails and complaints and finally they replaced it 4 months later.

NOW Jan 2016 it is happening again.

Poor quality............ I will try to have it replaced again, wish me luck

Before this product we bought a couch and 2 recliners and the wood inside the arms of the recliner just busted once and I returned it and the replacement did the same thing so that's when we went for the Cindy Crawford Collection...

Reason of review: Bad quality.

Monetary Loss: $1500.

Preferred solution: Replace the part of the sectional that is defected at no cost!.

Rooms To Go Pros: Response to my complaints.

Rooms To Go Cons: Quality of the furniture.

  • Power Recliner
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TellUsRTG
#1104294

Thats terrible. Would you be able to send us your order info and above details to Tellus@Roomstogo.com?