Rooms To Go - Cindy Crawford Collection

255 of 1571 Rooms To Go reviews

I bought a leather sectional group in 2013 and in 2014 the material was wearing off.I went through several emails and complaints and finally they replaced it 4 months later.

NOW Jan 2016 it is happening again.

Poor quality............I will try to have it replaced again, wish me luck

Before this product we bought a couch and 2 recliners and the wood inside the arms of the recliner just busted once and I returned it and the replacement did the same thing so that's when we went for the Cindy Crawford Collection...

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Customer service

  • What I liked
    • Response to my complaints
  • What I disliked
    • Quality of the furniture

Reason of review:
Bad quality
Preferred solution:
Replace the part of the sectional that is defected at no cost!
Monetary loss:
Product or service
Cindy Crawford Living Room Set
Review category
Furniture and Decor
review #781062

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255 of 1571 Rooms To Go reviews

Feb 01, 2016 #1104294

Thats terrible. Would you be able to send us your order info and above details to

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