100% full Not resolved
1.8
Details
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
1 comment

I bought a leather sectional group in 2013 and in 2014 the material was wearing off.I went through several emails and complaints and finally they replaced it 4 months later.

NOW Jan 2016 it is happening again.

Poor quality............I will try to have it replaced again, wish me luck

Before this product we bought a couch and 2 recliners and the wood inside the arms of the recliner just busted once and I returned it and the replacement did the same thing so that's when we went for the Cindy Crawford Collection...

This person wrote the review because of bad quality at Rooms To Go and attached photo s. Reviewer claimed that he or she lost $1500 and wants Rooms To Go to "replace the part of the sectional that is defected at no cost!".

The most disappointing in user's experience was quality of the furniture. Author liked the most response to my complaints. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Rooms To Go cindy crawford living room set for you to read. This information may help you with your purchase decision.

Had an Experience with Rooms To Go?

Write a review

Comments

Terms of Service
Post Comment
Cancel
TellUsRTG
#1104294

Thats terrible. Would you be able to send us your order info and above details to Tellus@Roomstogo.com?

You May Also Like

Rooms To Go - Loveseat Review Rooms To Go "Within a year of buying my love seat the fabric has come undone at its seams! I called rooms to go and they sent a man full of excuses. Then..." Read more Rooms To Go - The worse customer service I have ever experienced! Rooms To Go "I purchased thousands of dollars of furniture and financed much of it at 0%. Sounds good...I have a few years to pay back $5,000.00,HOWEVER, I was not only over charged..." Read more Rooms To Go - Cindy Crawford furniture worst quality in the world Rooms To Go "I bought a Cindy Crawford sofa and loveseat in December 2015, and three months later, all the cushions lost the firmness and shape, looking really old and ugly. So I..." Read more Horrible Rooms to Go Rooms To Go "We have been long time Rooms to Go customers. This has been the WORST experience that we have ever had with this company. June 21 we had a bed and..." Read more Elon Property Management - Disgusting Dirty Place and they call them Upgraded???? Elon Property Management "Moved into an Elon property this month basically every time I walk in this place it just disgusts me first thing I do look for all the bugs in here..." Read more Trobbles to get my package at FedEx Fedex "Fedex disappeared with my package I was at an academic congress and I got a business book as a gift. This company sent me the FedEx book and emailed me..." Read more Resella Pharmaceuticals - Fake company , please local police should arrest them Resella Pharmaceuticals "in july i bought 5x Calcium Hydroxyapatite Microsphere Gel with order number #2635 with track number UA377288431US and UA377288431US using usps, however my package never come until now, i try..." Read more The Bradford Exchange United Kingdom - Very Poor Product The Bradford Exchange United Kingdom "I purchased a Gold plated ring from them last October for a 60th Birthday present for my mum. She didn't start wearing it until 6th December and it already looks..." Read more