I bought a leather sectional group in 2013 and in 2014 the material was wearing off.I went through several emails and complaints and finally they replaced it 4 months later.
NOW Jan 2016 it is happening again.
Poor quality............I will try to have it replaced again, wish me luck
Before this product we bought a couch and 2 recliners and the wood inside the arms of the recliner just busted once and I returned it and the replacement did the same thing so that's when we went for the Cindy Crawford Collection...
More Review Details
|Exchange, Refund and Cancellation Policy|
What I liked
- Response to my complaints
What I disliked
- Quality of the furniture
- Reason of review:
- Bad quality
- Preferred solution:
- Replace the part of the sectional that is defected at no cost!
- Monetary loss:
- Product or service
- Cindy Crawford Living Room Set
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
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