Rooms To Go - Cindy Crawford furniture worst quality in the world

I bought a Cindy Crawford sofa and loveseat in December 2015, and three months later, all the cushions lost the firmness and shape, looking really old and ugly.So I had to return them.

Rooms to Go agreed that the furniture were really bad so the replaced for a new one. So my husband and I went to the store a month ago and choose a Cindy Crawford sectional in blue, which looked a little better in quality. We are expecting them to arrive ending August.

We hope this one is much better, otherwise, we will never buy furniture in Rooms to Go.Buying furniture in Rooms to Go, was the worst decision I've ever done!!

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Customer service
Product or Service Quality
Price Affordability
Advertised vs Delivered
Value for money
Style and Design
Delivery Service
Exchange, Refund and Cancellation Policy

  • What I liked
    • Customer services
  • What I disliked
    • Extremely poor quality

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Cindy Crawford Sofa
Review category
Furniture and Decor
review #897758 by

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Aug 10 #1197168

Sorry to hear about this. However I am happy to hear that we are solving the issue for you. Thank you for sharing!

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