Contact Information

Rooms To Go Phone Numbers

Toll-Free Number:

  • (888) 709-5380 ext 1

Corporate Offices:

  • (813) 623-5400

Internet Sales:

  • (888) 709-5380 ext 1

Other Inquiries:

  • (800) 766-6786
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Corporate Office Address:

Rooms To Go
11540 US Hwy 92 East
Seffner, Florida 33584
United States

Other Info:

Monday - Friday 8:00am-6:00pm EST, Saturday - 8:00am-4:30pm EST

Help in Social Networks:

Summary of Rooms To Go Customer Service Calls

37 TOTAL
CALLS
14% SUCCESSFUL
CONNECTIONS
00:32 AVG CALL
DURATION
40% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Rooms To Go to Ask about:

Shipping and Delivery Question:

  • “Change in delivery address”
  • “Express delivery”
  • “Extremely difficult time qith delivery schedul”

Staff Question:

  • “Service follow up”
  • “No one in internet support services is solving and error of returning an item and refusing to refund my money back to my account.” , Review # 1661978

Return/ Replace Question:

  • “Need to replace defective sofa” , Review #1630462
  • “New reclining chair is not working properly and seed is fading away also reclining sofa on one in is not working properly and the leather is fading away need someone to come out and look at it for repairs or replacement”

Cards Question:

  • “I lost my gift card have the receipt was told it would be honored”

Request for Information Question:

  • “Questions about repairs” , Review # 1686818

Payments and Charges Question:

  • “Payment”

Product/ Service Question:

  • “Bad quality!!!! I just got a couch 1 month ago the fabric is horrible” , Review # 1698279

Other Question:

  • “I want to know if i make may order”
  • “Something went to collection”
  • “I have a complaint about product”

Rooms To Go Rating Stats

1.8 out of 5 stars
based on 882 reviews
See all 2231 reviews

Rating trend

About

Rooms To Go Return Policy
To read more: https://www.roomstogo.com/content/Customer-Service/Return-Policy
Rooms To Go Delivery Policy
To read more: https://www.roomstogo.com/view/deliveryShipping.jsp
Rooms To Go Terms of Service
To read more: https://www.roomstogo.com/content/Customer-Service/Terms-of-use
Rooms To Go Privacy Policy
To read more: https://www.roomstogo.com/content/Customer-Service/Privacy
Top Rooms To Go Services

Customer Care, Repair, Sales Representative

Top Rooms To Go Products

Warranty, Sofa Warranty, Furniture Warranty

Rooms To Go Pros and Cons

Pros: Sales representative, Good price, Friendly sales person, Showroom, Selection

Cons: Horrible customer service, Business ethics, Unprofessional customer service, Poor quality product, Defective product

Summary

Rooms To Go, Inc. is a privately owned company. It was founded in 1990 and is headquartered in Seffner, Florida. This chain of furniture stores is located in the South United States and Puerto Rico. Rooms To Go is one of the leading furniture companies across the United States. In 2005 there was an exclusive Cindy Crawford furniture line launched with Rooms To Go. The company has a great number of showrooms and is one of the most popular furniture retailers. Rooms To Go provides furniture for bedroom, dining room, office, kitchen, living room that include sofas, chairs, tables, queen beds, sectionals and many other items. Besides, the company provides kids furniture: bedroom furniture, bed linens, rugs and accessories.

Rooms To Go reviews and complaints

Rooms To Go is ranked 264 out of 2118 in Furniture and Decor category

Area Served

USA

Payment Methods

American ExpressVISAMasterCard

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Rooms To Go Stats

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