Rooms To Go Phone Numbers and Emails

Toll-Free Number:

  • (888) 709-5380 ext 1
    Internet Sales

Customer Service:

  • (800) 766-6786
  • (972) 980-2492

General Info:

  • (888) 709-5380

Headquarters:

  • (813) 623-5400

Jobs/ Career:

  • (888) 784-5627

Sales/ Reservations:

  • (888) 709-5380 ext 1
    Internet Sales
  • (561) 220-0071
    Keyword SALES or CARE

Rooms To Go Emails:

Accessibility
Customer Service
General Info
Jobs/ Career
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Sales/ Reservations
More phone numbers and emails Less phone numbers and emails

Rooms To Go Contact Information

Rooms To Go Website:

Rooms To Go Online Chat:

Corporate Office Address:

Roomstogo.com, Inc.
11540 US Hwy 92 East
Seffner, Florida 33584
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 6:00 pm EST,

Saturday: 8:00 am - 4:30 pm EST


Locations:

Brookshire

31111 Miller Rd,

Brookshire, TX 77423

Suwanee

2695 Vista Ridge Dr.,

Suwanee, GA 30024

Charlotte

2730 Queen City Dr,

Charlotte, NC 28208

Lakeland

1475 Airport Rd,

Lakeland, FL 33811

Edit Business Info

Rooms To Go Rating Based on 1.2K Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Reliability
Delivery Service

Rating stats

Rating trend

Summary of Rooms To Go Customer Service Calls

873 TOTAL
CALLS
01:15 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rooms To Go Customer Service?

Shipping and Delivery Question:

  • “Change delivery address”
  • “My furniture was delivered damaged”
  • “Missing items”

Payments and Charges Question:

  • “Payment”
  • “Billing”
  • “Pay bill”

Product/ Service Question:

  • “My $10,000 mattress and bedframe Tempur-pedic broke”
  • “Brand New Adjustable Base isn't working”
  • “Lamp i bought broke and i bought warranty”

Request for Information Question:

  • “About my order being damaged”
  • “To ask about payment opcion”
  • “Appointment”

Return/ Replace Question:

  • “My China cabinet is supposed to be replaced because it's damaged and has the wrong doors on it. The left door of my hutch is supposed to be replaced. You all ordered the door it came in”
  • “Return of merchandise”
  • “Return rug and under layer”

Staff Question:

  • “Bad services”
  • “Waiting onservice no one show up”
  • “Service & order replacement”

Cards Question:

  • “Credit card”
  • “Credit card payment.”
  • “Do i still have credit card”

Activation/ Cancellation Question:

  • “Cancel service call”
  • “CancelOrder”
  • “Cancellation”

Account Question:

  • “Account question”
  • “Balance”
  • “Lost sign in info”

Refund Question:

  • “To see about refund”
  • “Complain, refund”
  • “Refund”

Employment Question:

  • “Payoff”

Website/ Application Question:

  • “I'm in the Bahamas and i cannot get on the websites to make a order”

Other Question:

  • “Order incomplete”
  • “I need to pick up my couch to fix”
  • “Prombles with furniture”

About

Rooms To Go Return Policy
To read more: https://www.roomstogo.com/content/Customer-Service/Return-Policy
Rooms To Go Delivery Policy
To read more: https://www.roomstogo.com/view/deliveryShipping.jsp
Rooms To Go Terms of Service
To read more: https://www.roomstogo.com/content/Customer-Service/Terms-of-use
Rooms To Go Privacy Policy
To read more: https://www.roomstogo.com/content/Customer-Service/Privacy
Top Rooms To Go Services

Customer Care, Repair, Shipping Service

Top Rooms To Go Products

Warranty, Sofa Warranty, Furniture Warranty

Rooms To Go Pros and Cons

Pros: Salespeople nice, Good price, Showroom, Selection, Friendly sales person

Cons: Horrible customer service, Business ethics, Unprofessional customer service, Poor quality and service, Defective product

Related Companies

Rooms To Go Kids, Rooms To Go Puerto Rico, Rooms To Go Outlet

Summary

Rooms To Go, Inc. is a privately owned company. It was founded in 1990 and is headquartered in Seffner, Florida. This chain of furniture stores is located in the South United States and Puerto Rico. Rooms To Go is one of the leading furniture companies across the United States. In 2005 there was an exclusive Cindy Crawford furniture line launched with Rooms To Go. The company has a great number of showrooms and is one of the most popular furniture retailers. Rooms To Go provides furniture for bedroom, dining room, office, kitchen, living room that include sofas, chairs, tables, queen beds, sectionals and many other items. Besides, the company provides kids furniture: bedroom furniture, bed linens, rugs and accessories.

Rooms To Go reviews and complaints

Rooms To Go is ranked 342 out of 1652 in Furniture and Decor category

Area Served

USA

Payment Methods

American ExpressVISAMasterCardPayPal

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