Rooms To Go Phone Numbers and Emails

Toll-Free Number:

  • (888) 709-5380 ext 1
    Internet Sales

Customer Service:

  • (800) 766-6786
  • (972) 980-2492

General Info:

  • (888) 709-5380

Headquarters:

  • (813) 623-5400

Jobs/ Career:

  • (888) 784-5627

Sales/ Reservations:

  • (561) 220-0071
    Keyword SALES or CARE

Rooms To Go Emails:

Accessibility
Customer Service
General Info
Jobs/ Career
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Sales/ Reservations
More phone numbers and emails Less phone numbers and emails

Rooms To Go Contact Information

Rooms To Go Website:

Rooms To Go Help Center:

Corporate Office Address:

Roomstogo.com, Inc.
11540 US Hwy 92 East
Seffner, Florida 33584
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 6:00 pm EST,

Saturday: 8:00 am - 4:30 pm EST


Locations:

Brookshire

31111 Miller Rd,

Brookshire, TX 77423

Suwanee

2695 Vista Ridge Dr.,

Suwanee, GA 30024

Charlotte

2730 Queen City Dr,

Charlotte, NC 28208

Lakeland

1475 Airport Rd,

Lakeland, FL 33811

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Customer Service Rating and Reviews

1.4 / 5
Bad
Amy M Sti
Furniture order and delivery

Order was processed with scheduled delivery dates a month ago. One week before delivery, a voicemail was received to call a number within 4 hours or the order will be placed on hold. The number p...

Enaya Sav
Problem with an item that was delivered
2.7

Internet/phone sales inefficient. Orders and sent queen mattress and cover but king adjustable frame. Delivery over 5 hours behind. Exchange for correct frame too slow. I have not been totally se...

Summary of Rooms To Go Customer Service Calls

1.3K TOTAL
CALLS
03:23 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rooms To Go Customer Service?

Shipping and Delivery Question:

  • “Issue with delivery”
  • “Delivery”
  • “Didn't receive check”

Payments and Charges Question:

  • “Pay bill”
  • “Need to make payment”
  • “Charges on my bill”

Product/ Service Question:

  • “Broken part”
  • “Broken furniture piece”
  • “Defective dresser”

Request for Information Question:

  • “Status of warranty on mattress”
  • “Reschedule delivery”
  • “Checking the deliver on my two orders”

Return/ Replace Question:

  • “Order exchange”
  • “Return of merchandise”
  • “Replacement power pack”

Staff Question:

  • “Service call”
  • Poor service
  • “Service schedule”

Cards Question:

  • “I need a new card”
  • “I haven't received my credit card”
  • “Credit card”

Account Question:

  • “Accounting”
  • “Login”
  • “I can't get in to my account”

Activation/ Cancellation Question:

  • “Cancelar orden”
  • “Cancel Delivery”
  • “Cancel service call”

Refund Question:

  • “Refund”
  • “Complain, refund”
  • “To see about refund”

Employment Question:

  • “Payoff”

Website/ Application Question:

  • “I have very little opportunity to go ro store due to taking carenof mother on hospice. I want to order online but am uavimg difficulty doing so. Can you help?.”
  • “I don't understand the Own Line application”
  • “I'm in the Bahamas and i cannot get on the websites to make a order”

Other Question:

  • “Warranty”
  • “Update”
  • “Purchased furniture unsatisfactory squeaky couch”

About

Rooms To Go Return Policy
To read more: https://www.roomstogo.com/content/Customer-Service/Return-Policy
Rooms To Go Delivery Policy
To read more: https://www.roomstogo.com/view/deliveryShipping.jsp
Rooms To Go Terms of Service
To read more: https://www.roomstogo.com/content/Customer-Service/Terms-of-use
Rooms To Go Privacy Policy
To read more: https://www.roomstogo.com/content/Customer-Service/Privacy
Top Rooms To Go Services

Customer Care, Repair, Shipping Service

Top Rooms To Go Products

Warranty, Sofa Warranty, Furniture Warranty

Rooms To Go Pros and Cons

Pros: Sales representative, Good price, Attentive sales person, Showroom, Selection

Cons: Horrible customer service, Business ethics, Unprofessional customer service, Poor quality product, Defective product

Related Companies

Rooms To Go Kids, Rooms To Go Puerto Rico, Rooms To Go Outlet

Summary

Rooms To Go, Inc. is a privately owned company. It was founded in 1990 and is headquartered in Seffner, Florida. This chain of furniture stores is located in the South United States and Puerto Rico. Rooms To Go is one of the leading furniture companies across the United States. In 2005 there was an exclusive Cindy Crawford furniture line launched with Rooms To Go. The company has a great number of showrooms and is one of the most popular furniture retailers. Rooms To Go provides furniture for bedroom, dining room, office, kitchen, living room that include sofas, chairs, tables, queen beds, sectionals and many other items. Besides, the company provides kids furniture: bedroom furniture, bed linens, rugs and accessories.

Rooms To Go reviews and complaints

Rooms To Go is ranked 349 out of 1637 in Furniture and Decor category

Area Served

USA

Payment Methods

American ExpressVISAMasterCardPayPal

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