Not resolved

RTG has attempted to deliver the same damaged coffee table three times. When I called them the third time to redliver, yes, I was pretty pissed, I admit.

But the customer service agent told me that based on the agreement I signed with RTG, they would only attempt one more delivery, and they reserved the right to send a repairman out to attempt to fix the damage! Now I'm really pissed!

I have yet to get an appology for the inconvenience.

Wish I could show you a picture of the damage. Each table they deliver is damaged in the exact same place, and you cant repair particle board.

Review about: Rooms To Go Repair.

Monetary Loss: $299.

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I've had the same trouble since Nov., 09 with trying to get furniture delivered and repaired, now I can't get my money back, only an exchange. What a rip off company. Not at all happy with customer service reps, they don't seem to have a care in the world.


And a celebrity is a spokesperson for this company. She should be ashamed!!!!

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