Who can afford to continue taking days off because of their mistakes? The first time was due to a piece of sharp wood protruding from the (allegedly)new mattress I had purchased.
Seriously, had I not noticed the huge splinter I probably would have ended up in the ER. The second was for all of the backordered items, which were numerous. And now, the third, because the delivery people damaged the TV console. I canceled my appointment because I think they should set a specific time to make the repair.
Now I understand why so many complaints about this company. Lesson learned on my part...
Monetary Loss: $100.