Windermere, Florida

I am so disappointed in Rooms to Go...I will not be using them or recommending them to anyone!

I ordered a 2 piece sofa (I'm going to keep this short! ) it arrived with numerous damage the inspector came out and it got returned and another couch sent. The 2nd couch also was damaged lumpy and color mismatched.

In between time they tried to deliver me one half of a couch. Then a 3rd couch got deliver this couch had a big score mark in the middle...again damaged...the guy came they took the couch back...enough is enough right...3 weeks later I am still waiting for my refund ..and every time I call I get told something different...a credit to my bank...then no they cutting me a check...then they cut checks Fridays Tuesdays ...I have seriously had enough now BAD BAD. Customer service.

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