I purchased a bedroom set at Rooms to go katy Texas showroom. I realized it was defective, oversized and not sturdy.
Try to returned it . No answer. No help. No returns accepted even if they deliver broken or deffective parts.
Deceitful sellers. Worst experience ever. Stay away!!!!!
I try to contact sales person, manager, central office, but they are deceitful and try to dismiss you with lies .
Manager would not come to the phone. Manager realizes problem but states that after 48 hours there is nothing he can do. They will hide facts about their crappy furniture. Many times will deliver wrong pieces of furniture and then will try to convince you to keep it because is "better" and more expensive than what you actually wanted.
then they will try to charge delivery. Quality is terrible.
dont say I didnt warn you!!! STAY AWAY FROM THIS STORE.
Monetary Loss: $2.