Recently I purchased two queen bedrooms sets from their sunrise showroom. At the showroom, all well pleasant.
But the delivery was not happen as they promised at store. Delivery crew come on a morning, One of the guys are very nice, but a short guy, very rude, no manners, and treat as they deliver as for from a thrift store. He broke two my light fixtures. I did not signed their bill.He walked away and slammed my front door and run.
I complained to RTG immediately. They says, the delivery people are separate company, and they do not have any control over them.
I made a decision never shop from RTG any more, and discourage all my families, friends and my students in my Universities. Very Very bad customer service...