Venice, Florida
1 comment

Purchased bedroom furniture from Rooms to go

Sarasota, Fl. Called customer service to complain

about defective armoire we received. Repairman

came to try and fix hardware on armoire door in which one front handle on armoire was one inch

higher than the other. He said "oh I can fix that".

He went to his van,came back with a hand drill and

then drilled two more holes in door of the armoire.

Now there are four holes instead of two which you

can see on the door. Also there are scratches on

the front of the armoire . The repairman said" that

is in the wood grain" I told him I wasn't *** I know what a scratch is and what wood grain is.

I called Room to go , they told me someone from

repair will be calling within 3-5 business days. If

they do not resolve the problem, then I should call

customer service back! I will NEVER buy anything

or recommend Room to go!

Signed, Susan

was one inch

Product or Service Mentioned: Rooms To Go Repair.

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Anonymous
#526070

They are a nightmare to deal with