Safford sofa, chair & ottoman was delivered July 7.Called them on the July 9th.
Sit on chair or sofa and feel like you're going to slide off. Back cushions faded look. Very uncomfortable. Lay on sofa and almost roll off.
Springs in sofa low to floor. seat cushions go flat when you sit on them. Can't get money back. will swap out or deliver another one, will pick up and charge a restocking fee of $250.00.
only get store credit.
Have been calling since the 9th, on Aug 3rd talked to store manager.They aren't worried about customer satifaction and they don't warrant comfort.