I purchased new Cindy Crawford living room furniture from the Rooms to Go store in Arlington, Texas off of Cooper Street.They delivered the off white couches stained with black marks I waited 11-5:30 on the delivery.
They delivered the Cindy Crawford dining room table set with a broken and damaged table. They came out a 2nd time with a delivery window of 11-3 showed up at 5:00 with another dirty couch and the delivery drivers were rude and dirty hands and shoes on a white clove delivery. Well the third time was not a charm I waited the next weekend until 7:00pm when they showed up with black hand prints all over on the sofa next to the inspected by supervisor white glove delivery sign. They are refusing to refund my money.
Do not buy furniture from Rooms to Go!!!!!!!!I have contacted the Cindy Crawford manufacturer.
More Review Details
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Poor quality product
- Unprofessional customer service
- Business ethics
- Defective product
- Being ignored
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Living Room Furniture
- Review category
- Furniture and Decor
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