Rooms To Go - Delivers damaged merchandise repeatedly
The absolute worst company i have ever dealt with.5000 worth of furniture delivered and looked like it came from second hand store.
Mattresses were filthy, endtables had no hardware, and lamp broken. Leather Sofa had several ink pen marks on it. The second leather sofa they brought out for replacement had a slash across the front. The third leather sofa had a gouge in the front.
customer service representatives are rude. The last person said "how dare I not take a sofa with a gouge in it, certainly it is better than the ink marks." One agent said they were going to cancel the warranties I purchased and deliver one more sofa.
They deliver junk, cancel your warranties...they are basically stealing from you.
Monetary Loss: $5000.