I do not know where to begin. The only thing I can tell you is that the delivery service is horrible.
When you call to speak to someone regarding your delivery it is out of state and they do not care what is going on, they only pacify you to get you off the phone. My furniture was delivered at 8pm, the excuse was that the first set of drivers did not show. I had a problem with the couch. Another one had to be ordered.
The next delivery service was set up for the time 12-4 . I received a call that the time was changed to 6pm, then I received another call a couple of hours later that the time has been changed to 6-10 pm. I never did receive my couch that day. I will not order from Rooms To Go again.
The costumer service is horrible dealing out of state with the delivery service. Beware to other customers on your delivery service.
Monetary Loss: $2800.