Purchased king size mattress/box spring set, mattress is failing, guy comes out says yeah, it is. Now though, they'll only pay 1/2 purchase price to replace even though it has a 10 year warranty.
Liars galore, from manager, customer service and sales guy, telling me i have to pay a 99$ fee to "transport" plus 50$ for delivery and they're only giving me half what i paid, claiming the 1400$ i paid for set is half mattress, half boxspring! How do they get away with this robbery? Bbb has them listed as a+ only because its "all" rooms to go, sharing over 3000 complaints for same type issues.
See consumeraffairs.com for the truth of the matter. Dont buy from them, they are straight up con artists.
Product or Service Mentioned: Mattress.
Reason of review: Bad quality.