Gulf Breeze, Florida
Not resolved

My husband and I bought a Cindy Crawford living room set and 14 months afterwards, we were sitting on the couch watching a movie and heard a crack, then we both sank down in the middle. It is only my husband and I that live here, no children.

The furniture does not get much use. We are very unhappy with the quality of these three pieces. We called Customer Service and were told since it is past the one year warranty, they will not be able to help us. We have called the store where we purchased it and left two messages for the manager.

He has not called back.

I will never buy anything from Rooms To Go again. Yes, Cindy Crawford should be ashamed.

Reason of review: Bad quality.

Monetary Loss: $600.

Preferred solution: Full refund.

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The quality is carp. She should do something about quality or take her name off


Where's the media when you need em. They are a nightmare to deal with. They are above the laws of the land, like the mafia.