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Beware - The commissioned employees will try their hardest to sell you a "protection" warranty on each piece of furniture you buy. This is fine until a month later when you get a call from "corporate" saying that the warranty you purchased doesn't cover what you were promised.

They then try to sell you an additional warranty. The whole process seems like a scam and you wouldn't think a large company like Rooms To Go would need to be sneaky like this but that is how it is.

After expressing my poor customer service to "corporate" - nothing was resolved and I am stuck with $160 in worthless "protection" coverage.

I should have purchased from a small - family owned furniture store. Lesson learned.

Review about: Rooms To Go Warranty.

Monetary Loss: $160.

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I apologize for any confusion or misinformation that you may have been told. At Rooms To Go, we do offer a few different additional warranty services. If you believe that any information was told incorrectly, please feel free to contact us!

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