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I read this now several times but we have the same set with the SAME ISSUE as others.Rooms to Go clains to sell you Leather furniture and it's not.

It's something there refer to as bonded or blended leather by listed as leather to the consumer. It's peeling and cracking all over the place. The most embarassing thing ever when visitor s come over. Now we have to leave a throw blanket on top of the sofa 24/7.

We purchased 4 ROOMS OF FURNITURE AT ONCE, this being one of them.

Even after spending all that money they don't seem to give a hoot that it not real leather.Very disappointed!

Review about: Leather Sofa.

I didn't like: Quality, Misleading information.

Review #874157 is a subjective opinion of a user.

1.7
Product or Service Quality
Delivery Service
Customer service
Advertised vs Delivered
Website
Staff
Warranty
Price Affordability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
Style and Design
Value for money
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / $2000
Preferred solution Let the company propose a solution

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Jim O
Franklin, Tennessee, United States #1189890

We purchase a sectional that was supposed to be leather, that their customer service called the “MASINO” which is is a Blended Leather sectional that has been discontinued.Obviously, it SUCKS!

“The Fenway Heights” they say may look similar but it is entirely different set.They offered us $600 in store credit, but I'm very disappointed at the quality of merchandise and very weary of buying anything from them again.

TellUsRTG
#1179542

Sorry to hear about this. Would you be able to send us your order info along with the above details and images to Tellus@Roomstogo.com?

Anonymous
to TellUsRTG Pretoria, Gauteng, South Africa #1191906

Sadly I no longer have my paperwork on the furniture and we have live with the embarrassment in our living room. Is tried calling the customer service line to look it up and they said their was nothing they can do. Frustrated.

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