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3 comments

I read this now several times but we have the same set with the SAME ISSUE as others.Rooms to Go clains to sell you Leather furniture and it's not.

It's something there refer to as bonded or blended leather by listed as leather to the consumer. It's peeling and cracking all over the place. The most embarassing thing ever when visitor s come over. Now we have to leave a throw blanket on top of the sofa 24/7.

We purchased 4 ROOMS OF FURNITURE AT ONCE, this being one of them.

Even after spending all that money they don't seem to give a hoot that it not real leather.Very disappointed!

This person wrote the review because of bad quality of leather sofa from Rooms To Go and attached photo s. Reviewer claimed that he or she lost $2000 and wants Rooms To Go to offer any options to resolve the issue.

The most disappointing in user's experience was quality and misleading information. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Rooms To Go for you to read. This information may help you with your purchase decision.

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Anonymous
Franklin, Tennessee, United States #1189890

We purchase a sectional that was supposed to be leather, that their customer service called the “MASINO” which is is a Blended Leather sectional that has been discontinued.Obviously, it SUCKS!

“The Fenway Heights” they say may look similar but it is entirely different set.They offered us $600 in store credit, but I'm very disappointed at the quality of merchandise and very weary of buying anything from them again.

TellUsRTG
#1179542

Sorry to hear about this. Would you be able to send us your order info along with the above details and images to Tellus@Roomstogo.com?

Anonymous
to TellUsRTG Pretoria, Gauteng, South Africa #1191906

Sadly I no longer have my paperwork on the furniture and we have live with the embarrassment in our living room. Is tried calling the customer service line to look it up and they said their was nothing they can do. Frustrated.

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