I made the mistake of purchasing a $5000 adjustable king size mattress from Rooms To Go.I have back pain, so (with Doctor script in hand) bought this bed.
Since it arrived 7 days ago, my back pain increased and now I have neck pain with stiffness as well. I no longer look forward to going to bed! I contacted the store manager who told me that their return policy is “we don’t take anything back”. I said, “That is a no-return policy”.
He just politely told me he could send an email to his regional manager for me, but it “won’t change anything.” Talk about insult to injury.Never again will I buy anything from Rooms to Go!