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I bought the furniture from room to go .They are delive to my house and damage my woodfloor.

I call them they say delivery company responsibility. They said they will send the mail to them ( delivery company) and they'll take care of it. I call them almost 6 months ( i call them many time in the 6 month ) nobody call or come for fixing my floor. I ask the room togo customer service asking many time the phone # of delivery company so i call direct to them.

they said they can not give to me.What kind of service is that ?

Review about: Rooms To Go Customer Care.

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Anonymous
#550274

I’m sorry to hear about this situation. It is very strange to hear of something like this as claims like this are taken very seriously and handled as quickly as possible. If you are still experiencing any problems with settling the claim, please contact us at tellus@roomstogo.com with the details along with your order information.

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