Purchased 8 sofas from Rooms To Go, one of them the material on the back started to come loose.A rooms to Go warranty rep.
came and took pictures etc. Now they are saying they will not cover it because it was the consumer's fault. A total rip off. Now I have to file suit to get my warranty claim to go through.
Also will be trying to start up a class action suit since this seems to be a common problem. I asked to talk to a supervisor and no one ever called back.
This is a company that only wants to make a quick buck and doesn't want to back their merchandise.STAY AWAY !!!!!
Review about: Sofa.
Reason of review: Damaged or defective.
Monetary Loss: $800.
Preferred solution: Let the company propose a solution.
I didn't like: Warranty.