Bought a kitchen table and chairs from Rooms To Go and the finish is coming off. Called customer service and they sent a service tech out to look at it.
Now I get a call to give me the report and they say it will not be covered. Said there was scratchs on the table. Yes there is a scratch on the table but not anywhere near where the finish is coming off. Had the table and other furniture delivered Dec 2011 and it is now Nov of 2012.
Noticed it alot sooner but never called til a salesman at their store told me to. Was there to buy another table but now I will never buy from there again. Should have bought the table at Walmart.
Would have got the same quality for 1/4 of the price.
Monetary Loss: $299.