We have 3 different "rooms" of furniture from Rooms To Go. The first was purchased less than 5 years ago ... and the chair is peeling so bad ... we can no longer sit in it.
The other chair we have owned for less than 3 years ... and has started to peel as well.
The couch we have had for less than 6 months and the button has already come untufted.
They came out to look at one of the chairs ... and issued us a "merchandise credit" ... which apparently, is only valid if you give them back the entire room of furniture. So ... we paid $3500 for furniture 3 years ago ... and you want it ALL back to give us $800? So .... then I would have to go spend another $3500 on more furniture ... so I can have a place to sit? What happened to standing behind your product?
Save your money ... DON'T BUY FROM ROOMS TO GO!!!!!!!
Monetary Loss: $5000.