Raleigh, North Carolina
Not resolved

Don't ever!!! I mean EVER buy any furniture from rooms to go.

I have purchased a extended warranty just in case something happens to my couch. Unfortunately the seems were coming loose on my couch, so I called the warranty number 1-800-863-5479 and placed my order in regards to my couch. It has been 2 months since they had my couch. The shop repair tells me they don't have the parts so they are waiting on a vendor to order the part, well still no part, but all the while they have dismantled my couch and can not return my couch to me!!!!!

I thought I was purchasing quality product to my surprise I did not!

I have had furniture from places that was less expensive with better quality!!! The customer service is horrible!

Product or Service Mentioned: Rooms To Go Warranty.

Reason of review: Problem with delivery.

Preferred solution: Price reduction.

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same here, bought a bed, is 8 months and is not cover by the warranty... Customer service SO rough!!!!!!!!!!! NEVER AGAIN


I hear you! Same situation with mine!

$1700 for a pathetically made sofa and love seat. Seams have come loose! Falling apart.

I'm 55 years old with no children at home or pets! This is ridiculous!