I went to Rooms to Go today on the corner of LBJ and Preston. I have been eyeing a couch several months and was just waiting for it to go on sale.
I even had a sample of the material it was made from and a friend had a furniture store and told me she could show me how to maintain it and I did NOT need to purchase the additional $65 "treatment" fee. Told the saleslady the MINUTE I told her I wanted to purchase the couch, I did NOT want the treatment and to NOT even mention it. Well..all she could do was mention it and I kept insisting I did NOT want it.
Finally, she walked away and left me for an uncomfortable amount of time (while I'm holding my credit card wanting to buy) and I decided to go find someone else to help me..I finally see her again with the manager and I tell him also I do NOT want the "treatment" and he starts in on trying to sell me it..I finally just walked out. Called the customer service line and basically got "I'm sorry"..