Knoxville, Tennessee
Not resolved
1 comment

I just purchased the Eric Church Highway Collection living room set, over 4K. Received October 13th and the set is absolutely beautiful BUT not to sit in. The showroom set was so comfortable I had a hard time getting my husband out of it. These he would rather sit on the barstools in our dining room. They are so uncomfortable that I don't think a few months would make a difference.

Called RTG and they said I had 2 options (1) Exchange for exact same set, (hoping the next one will be better)

or (2) In store credit for same or below value.

Needless to say after reading the reviews I will be going for option 2.

Does anyone have a recommendation what to buy?

Product or Service Mentioned: Eric Church Furniture Furniture Set.

Reason of review: Not as described/ advertised.

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TellUsRTG
#1584883

We are truly sorry to hear of your dissatisfaction and would love to get more information on your experience. Please email us the details of your order to TellUs@RoomsToGo.com and we will be more than happy to look into this for you. We hope to hear from you soon!