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We purchased two Highway to Home electric loveseat recliners approximately 2 years ago. It is just my husband and myself.

The motor went out in one that had probably been used less than a year if that much. I contacted Rooms to Go and of course it's just our bad luck. We tried to find the part on Amazon but could not find one like it. R2G said the collection had been discontinued but they could order one (at our expense of course).

She said it would take about 90 days! From this experience I don't believe they stand behind their product.

No way should a motor have gone out this quickly. I'll think twice before returning to Rooms to Go.

Product or Service Mentioned: Eric Church Furniture Loveseat.

Reason of review: Bad quality.

Monetary Loss: $900.

Preferred solution: Let the company propose a solution.

  • Product Low Quality
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TellUsRTG
#1739044

We're sorry to hear about the issue with your recliner. We would love to get more information on this.

Please email us the details of your order to TellUs@RoomsToGo.com and we would be more than happy to look into this for you. We hope to hear from you soon!