Rooms To Go - For shoppers to understand just how poorly made their furniture is and how the insurance they pressure you to buy is worthless. A sofa, love seat, table & chairs are so mared/discolored.
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New ReviewerFirst off understand I'm 71 and live alone so there are no children, family wear and tear nothing just the poorest quality furniture I have ever purchased. A white table has a large purple mark on the top that I have tried everything to get off NOT COVERED.
A Leather couch that has big dark discoloration marks all over it and a console piece that it ripping at the stitches. NOT COVERED. Why because if your furnture just falls apart that doesn't matter there as to be an act with an object for it to be covered. Every salesman at the store just tells you take a knife and just lash through couch and they will replace it, An old lady has to take a knife and slice her funiture or or grab chain saw and saw off the table leg for it to covered when their furniture is just crap and I paid $6,000 3 years ago and I can't even put it on the free market because it makes me look a deranged person that either never cleaned anything or lived like a pig.
When somebody says how can you seat that when I washed it down weekly but the leather is ripping and the brown spots all over are just horrible furniture. DO NOT EVER BUY ANY FURNITURE FROM ROOMS TO GO.
you think you saving and it's all you can afford, guess what -- it might only last 3 years if you are lucky most of their furniture doesn't. GUARDIAN INSURANCE AND POLICIES are the biggest joke out there unless you like taking a knife to your furniture and blaming someone you know as a deranged person that just craved your couch up NOTHING IS COVERED That's not the I am and that is not who I wanted to be I just brought that I thought have for at least 10 years.
User's recommendation: PLEASE STAY AWAY FROM ROOMS TO GO AND DON'T FALL FOR THE GUARDIAN INSURANCE.
Monetary Loss: $4000.
Preferred solution: I would have liked the insurance to cover a new table and a new couch. I wanted to tell others stay away from rooms to go furniture the quality is horrible.
Rooms To Go Pros: Designer names speedy delivery and fast talking salespeople.
Rooms To Go Cons: Its the furniture that the quality and construction.
Location: 8620 Jw Clay Boulevard, Charlotte, North Carolina 28262, United States
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