Atlanta, Georgia
1 comment
Not resolved

I order living set, King bedroom set,dining table set, entertainment set received some broken some missing pieces want back to the store they replace another order and it come some broken and the 3pieces sofa they suppose to be connect missing the middle pieces, King to the queen bed with totally different color, dinning table with no chairs.Come back against to talk to the second manager in their store and he told they only can cancel what damage and not delivery but if I still want to keep the order they have not idea when they will have my order.

Ask them to cancel the order and for them come to pick up what left in my house they told me they will give me a call 1hours ahead. But the guy call me 10 minutes and told me they can't wait they left. I call there customer service they told me that guy told them they call me 1hours ahead but I'm not pick up my for. I hate to deal with this *** lied at rooms to go.

I wish I have their CEO contract information to talk direct to them.

So don't go theirs you can read more comment about this people before you.Plan to go there

Review #834761 is a subjective opinion of a user.

1.2
Value for money
Staff
Exchange, Refund and Cancellation Policy
Website
Customer service
Style and Design
Delivery Service
Reliability
Diversity of Products or Services
Product or Service Quality
Warranty
Advertised vs Delivered
Price Affordability
PRODUCT OR SERVICE Furniture Set
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

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TellUsRTG
#1149640
This sounds terrible. Are you able to send us the details to Tellus@Roomstogo.com?

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