Purchased the Gardenia Queen Bed, Dresser, and nightstand on Labor Day 2015.Was delivered yesterday, 9-14-15, with the dresser and nightstand BROKEN.
Drivers handed me a customer service business card and ran out of here faster than lightening. Sat on hold for over an hour over the course of 3 phone calls, only to be told I can't get replacements until next week. So if you can put up with that, here's even better. Spend one night on the bed with no issues; get up this morning, my son sat on the bed next to me, and the slats that hold up the mattress BROKE.
Less than 24 hours, and I have all 3 pieces of furniture BROKEN.
DO NOT SPEND YOUR MONEY IN THIS STORE.You will only be disappointed and ripped off.
More Review Details
|Value for money|
|Diversity of Products or Services|
|Product or Service Quality|
|Style and Design|
|Exchange, Refund and Cancellation Policy|
|Advertised vs Delivered|
What I liked
- Nice sales person
What I disliked
- Quality and customer service
- Delivery service
- Delivery process
- Reason of review:
- Bad quality
- Preferred solution:
- Price reduction
- Monetary loss:
- Product or service
- Gardenia Queen Bedroom Set
- Review category
- Furniture and Decor
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