Declined warranty on our furniture so salesman went and got her mananger to talk us into it. The MANAGER told us it covered ANYTHING that happened to it for 3 years.
Eventually was talked into it. Two of my cushion covers have gotten holes along the seams. Called to get it fixed and was told it only covers food slains and they will not fix or refund me my money.
This company has no integrity!! No wonder they are being sued for this exact warranty "coverage." Do Not Buy From Rooms To Go!!
Product or Service Mentioned: Rooms To Go Sofa Warranty.
Reason of review: Problems with payment.