Austin, Texas
4 comments
Not resolved

I thought I was going to be the only one with this particular problem but now I noticed others are having the same issues with Rooms To Go Furniture. I am going to the store on Monday. This furniture is less than a year old. Started peeling little by little every day, and now it looks very bad. I need to know what is the responsability of Rooms to Go. Hopefully with this review it will help others with the same situation. I've been a customer of Rooms to Go for many years, I recommended Rooms to Go to my family members and they are having so many problems with their furniture as well.

Review about: Sofa.

I liked: Attentive sales person.

I didn't like: Just an overall bad place to buy furniture.

Review #730868 is a subjective opinion of a user.

1.5
Website
Product or Service Quality
Style and Design
Staff
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / $1900
Preferred solution Let the company propose a solution

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Anonymous
#1062555

I've had this sofa for about 2 or 3 years and I have the sane problem as many have had with this very same material maybe even the same sofa set. The entire sofa us peeling. I will never again by or will I ever recommend this company to anyone.

Tina
Franklin, Tennessee, United States #1062501

I'm getting ready to make an expensive purchase on two power reclining, theater sofas (kingvale) and was concerned about the durability of it because I've never had any furniture with 85% Polyester, 15% Polyurethane fabric, but looks like leather. I realize that might not be what your couch is made of, but was wondering if Rooms To Go responded positively to your situation because NO furniture should do that, especially after only a year.

Would love to hear from you. Thanks!!

Jodi
to Tina Gretna, Louisiana, United States #1270620

did you buy the Kingvale sofas? i am looking at some now and would love your feedback

TellUsRTG
#1060687

This looks awful. Can you send us your order info, the above details, and images to Tellus@Roomstogo.com?

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