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I usually don't post on these sites...but this time it is justified I believe!The first time that I bought furniture at Rooms to Go they lost the paperwork for my financing no less than three times.

I had to go in and "reapply" for credit that had already been issued to me three times before they finally straightened it out and sent us a bill. The second time I bought furniture there (against my better judgement) they delivered me a cracked footboard. Then, they rescheduled a redelivery no less than a week later and, even though they were supposed to call me 45 minutes before they arrived, they didn't and when they came, I was not home and missed them. They were unable to reschedule delivery for another ten days!!

AHHH!SOOOO frustrating!!

Monetary Loss: $800.

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Anonymous
#314168

I’m sorry to hear about the problems you experienced with our office. If you are still in need of any assistance, or if there is anything that we may possibly be able to help you with, please email us at tellus@roomstogo.com.

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