19250 Gulf Fwy, Friendswood, TX 77546, USA
Not resolved
1.8
Details
3 comments

I have five electric recliners three of them don't work. I have called customer service, called the store , went to the store and spoke to managers.

No help, don't even act like they want to help.

They are out of warranty, I will pay for repairs, they can't even recommend anyone to repair. Will NEVER buy anything from them again.

Product or Service Mentioned: Rooms To Go Customer Care.

Reason of review: Poor customer service.

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TellUsRTG
#1419129

We are deeply disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be happy to help any way that we can!

Anonymous
#1418635

I also have a 2 year old recliner Cindy Crawford $800.00 and the chair does not recline

They have no one to fix it and no part they can order.

$800.00 TO THE CURB...THANKS ROOMS TO GO

will shop at Kanes with life time warranty.

Where can someone go for HELP?

TellUsRTG
#1419132
@Joy Gannon

We'd be happy to help! Just send us an email with your order info to TellUs@RoomsToGo.com and I would be more than happy to look into this for you!