Pooler, Georgia
1 comment
Featured on Google+ Not resolved

three years ago we bought the white milano sectional from RTG.we barely used it since we moved after one year and left it behind.

Now we are back after two years and it is starting to peel all along the seam.

We contacted RTG who offered a credit for 1/3 of the price if we return the entire sofa but I want to get it fixed not buy another one. Said it is no longer in production (after just 3 years???) Unhappy about the reply and will not go buy anything at RTG again.

Poor quality altogether.Cannot recommend this store.

Review about: Leather Sectional Sofa.

I didn't like: Are not offering any way to fix the problem.

Review #667990 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / $450
Preferred solution Not specified

Had an Experience with Rooms To Go?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
TellUsRTG
#1009824
I’m sorry to hear about this. The offer that was made to you is based upon how long the customer has had the furniture beyond the one year manufacturer warranty that we provide. I would be happy to look over your account if you can email me with your order info to Tellus@Roomstogo.com.

You May Also Like

"We had our sofa and loveseat for almost two years before the "leather" started peeling away from the fabric. The store said there was only a 1-year warranty and we..." Read more
"We purchased a king bedroom suite from rooms to go, late 2013. This morning 02-26-17, the bed made a wood cracking noise and then came crashing down on one side...." Read more
"First I order a bedroom that was delivered to a wrong address. I received it 15 days after. Two parts is missing on My wall entertainment wall ant it scratched...." Read more
"Bought a table that came with 4 chairs had to purchase the other 2. Bought this in July of 2015 on the internet. Purchased a a brown leather recliner the..." Read more
"My bank recently switched us all to a new credit card with cash back rewards. I approved a $50.00 statement credit and according to the Augeo Affinity Marketing site, the..." Read more
"If you are an employee of Blast Media or one of my friends please do not leave any comments. I have been getting death threats by email, text and phone...." Read more
"Garnier is a disgusting company that I would never recommend. After over a year of not dying my hair, I decided to add a blue tint to my black hair...." Read more
"How can you call this a steak burger? I visited a store April 22, 2017. This was the first time i had steak n shake in 5 yrs. The "burger"..." Read more