Rooms To Go - Peeling leather sectional corner chair

374 of 1518 Rooms To Go reviews

three years ago we bought the white milano sectional from RTG.we barely used it since we moved after one year and left it behind.

Now we are back after two years and it is starting to peel all along the seam.

We contacted RTG who offered a credit for 1/3 of the price if we return the entire sofa but I want to get it fixed not buy another one. Said it is no longer in production (after just 3 years???) Unhappy about the reply and will not go buy anything at RTG again.

Poor quality altogether.Cannot recommend this store.

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
      No items
  • What I disliked
    • Are not offering any way to fix the problem

Reason of review:
Bad quality
Monetary loss:
$450
Product or service
Leather Sectional Sofa
Review category
Professional Services
review #667990

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374 of 1518 Rooms To Go reviews
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TellUsRTG

Jul 20, 2015 #1009824

I’m sorry to hear about this. The offer that was made to you is based upon how long the customer has had the furniture beyond the one year manufacturer warranty that we provide. I would be happy to look over your account if you can email me with your order info to Tellus@Roomstogo.com.

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