Rooms To Go - Peeling Sofa and Loveseat

84 of 1518 Rooms To Go reviews

We had our sofa and loveseat for almost two years before the "leather" started peeling away from the fabric.The store said there was only a 1-year warranty and we were out of luck.

We used the "leather conditioner" that they supplied and had to pay for but it seemed to get worse. The conditioner is like water. We paid a lot of money to get this leather set and soon found out that it was not leather. Rooms To Go makes no apologies for the quality of their furniture and only tells you to come back and buy your next set.

After three years, the set has gotten worse and worse. This ISN'T leather as advertised.

It's vinyl glued to fabric.Beware of Rooms To Go!

This review is a subjective opinion of a user.
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  • What I liked
    • Selection they had
  • What I disliked
    • Poor quality of their products

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
$2500
Product or service
Leather Reclining Sofa And Loveseat
Review category
Furniture and Decor
review #881063

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84 of 1518 Rooms To Go reviews
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Anonymous

Jul 14 #1185000 Miami, Florida, United States

i have same problem with my sofa.900.00$ supposed to be Natuzzi...The leather probably is bonded leather ...and its trash...i sent pics ect..and no reply...still trying..

0 0 Reply
TellUsRTG

Jul 13 #1184518

This looks terrible. Are you able to send us your order information along with the above images, and details to Tellus@Roomstogo.com? We will also need overall images of the pieces with the issue. Hope to hear from you soon!

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