Boca Raton, Florida
Not resolved
1.0
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1 comment

Went to your store in Boca Raton today and had a horrible experience. Nobody acknowledged that I was even in the store.

Your sales associatea walked right pass me while talking to each other. One even walked by me to greet another guest. I came in with the intentions to buy the Sofia Vergara bedroom set, and after 10 minutes of trying to get someone to assist me, I finally had to find a small office in the back and ask a question. Rooms to Go will never get any of my money.

I left and went to City Furniture, was greeted immediately, treated like a human and saved $400.

**To date the manager has not responded. Their staff seriously needs training.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Rooms To Go Cons: Rude customer service reps.

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TellUsRTG
#1113786

This sounds terrible. Would you be able to send us the details above along with your contact info to Tellus@Roomstogo.com?