Mount Dora, Florida
Not resolved

Stiching where arm meets back on both sides is not done. Every one of the replacement sofas , all 3, had a defect.

Two of which had the same identical defect. Service hasn't been good about correcting this problem. The last time they were here with a bad sofa, 3 weeks went by without a word until I called. Guess what yet another sofa is coming out here but this time I have to wait over a month.

If this is an indication of there quality perhaps all of there furniture is made cheap. My advise shop somewhere else.

Don't waste your time and money. Very dissatisfied.

Reason of review: Bad quality.

Monetary Loss: $855.

Preferred solution: Price reduction.

Rooms To Go Cons: Lack of communication.

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