Jacksonville, Florida
1 comment

First of all they switched out headboards but I ordered online anyway because I needed a bedroom suite right away , then I discovered it is over priced for average looking furniture. The real kicker was the operator (she )was very unprofessional and unpleasant .

No one notified or called me at all to tell me the time of my delivery ; yes, I knew the DATE of delivery but that was all .They stated on their website ,and in my email that they would call me ahead of time . The delivery men just showed up at my door. I had to placed 16 furniture knobs on my bedroom suite . I have never had to do this nor my parents neither my grandparents and they all purchased furniture from various stores .

In my over 60 years I have never done this.I

Will never ,ever buy furniture from Rooms to Go again. I will tell everybody I know about this horrific experience. I will even tell people I don't know. I bet they will not give out any surveys about customer experiences.

They do not need to be in business. In three words...They are corrupt.

Reason of review: Poor customer service.

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Sorry to hear that you feel this way. Care to share your order info with us at Tellus@Roomstogo.com?