Rooms To Go - Poor Quality

511 of 1571 Rooms To Go reviews

My In-Laws bought their last living room set as my father-in-law always wanted leather.He died two years later.

My Mother-in law is in the 80's now and just bought the furniture in 2007 - Now all the "Leather" is peeling! and it looks like garbage. They purchased the extended protection but now being told it is out of warranty after first being told they would replace the furniture. She is very upset the way her living room looks now.

Barely anyone uses it as she does not get any visitors except for immediate family that lives nearby.This is taking a toll on her health as she has nothing to do all day and just looks at her furniture falling apart

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Diversity of Products or Services

  • What I liked
      No items
  • What I disliked
    • Poor quality product

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Living Room Set
Review category
Furniture and Decor
review #620308

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511 of 1571 Rooms To Go reviews

Jun 29, 2016 #1179287 Pretoria, Gauteng, South Africa

We have the same set with the SAME ISSUE. We purchased 4 rooms of furniture at once, this being one of them. Even after spending all that money they don't seem to give a hoot that it not real leather. Very disappointed!

0 0 Reply

Apr 13, 2015 #971385

So sorry to hear about this. Would you be able to send me your order info to along with current images of the furniture?

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