Mesquite, Texas
1 comment
Featured on Google+ Not resolved

I purchased a sofa in April of 2015.It is placed in a secondary living room that gets little to no use.

I noticed in July of 2016 that there was a rip in the fabric along a seam. Upon further inspection, I noticed that the fabric was pulling away at the seams in four locations and on different parts of the sofa. The fabric was actually fraying away at the seams. I called Rooms to Go and they politely told me that my sofa was no longer under warranty.

I expected the furniture to last at least a couple of years under normal wear.

This did not.Extremely poor quality.

Review about: Sofa Product Number 10111413.

Review #939736 is a subjective opinion of a user.

1.0
Warranty
Product or Service Quality
PRODUCT OR SERVICE Sofa
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Rooms To Go?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
TellUsRTG
#1229597
Sorry to hear about this. All new purchases are backed with a one year manufacturer warranty. We are only able to suggest contacting a local repair company to see what options they may have available.

You May Also Like

"I bought a Cindy Crawford sofa and loveseat in December 2015, and three months later, all the cushions lost the firmness and shape, looking really old and ugly. So I..." Read more
"I order living set, King bedroom set,dining table set, entertainment set received some broken some missing pieces want back to the store they replace another order and it come some..." Read more
"First I order a bedroom that was delivered to a wrong address. I received it 15 days after. Two parts is missing on My wall entertainment wall ant it scratched...." Read more
"We purchased a king bedroom suite from rooms to go, late 2013. This morning 02-26-17, the bed made a wood cracking noise and then came crashing down on one side...." Read more
"First of all me and my husband went to Burger King because obviously we was Hungary after a LONG day. So we go to the Drive thru, first thing she..." Read more
"Service Transport, Inc. truck driver Bo Thompson has defrauded people as he drive his semi-truck freightliner from state to state town to town in America. He drives under the influence..." Read more
"I can’t believe I was just ripped off of $49.95 from Fake High Priestess Kathie. The item arrived on time put the door on was broken on 7 Chakra Wooden..." Read more
"AutoCheck is a very poor substitute for CarFax. I ran ten AutoCheck reports on used cars and the information provided was typically only title and registration renewal information. In my..." Read more